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    Hi..
    Ive been working in a store (The company has around 320 stores nationwide) for the past year or so now, and obviously things arent to good for some businesses at the minute.
    However, the boss at work is constantly keeping us over now claiming she is unable to pay us overtime as the company allocates the hours to them each week, and its getting to much, each shift we are finishing either 20/30 or even 40 minutes late, and were not even getting paid for this, this happens all the time - Can she do this?

    Also.. whenever there are shorts in the till, we have to pay them back whether it be £20 or in some cases £1, and we have to pay them back there and then - even though I thought there was a law against this and whenever the tills up - there are no exceptions to balancing this against the shorts and so on.

    ANOTHER! thing is head office has recently 'got rid' of HR/ Personnel and we have noone to turn to as staff.

    *Edit* - Also, there is never enough time given to do the tasks - For example - were meant to close at 4pm on a Sunday - but dont close till say 4.35pm and then have even less time to clean the WHOLE store!

    I just wanted some advice on these matters, and am I being unreasonable taking this further - If you look at it how I do: 30 mins X 2 shifts X 4 weeks = 4 hours pay!

    Thanks!
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    doesn't sound very fair ... at least u have a job though :moon:
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    If she tries to keep you behind, walk out. You're not getting paid, it's not your fault that there's not enough staff. Where I work, we're at least 3 people short on every shift and I still walk out when I've done my time. I don't give a **** really, your manager might not be best pleased but you can't be made to stay.

    I'm not sure about the tills though, they've been down plenty of times at my work and nobody's ever been caught, nobody is made to pay it back. Do they take money off all of you?

    Ring Head Office and talk about it, there's got to be someone you can ask about it. Or an area or regional manager?
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    To my knowledge the money being down you should not have to pay back, and even if you did they would take it out your payslip rather than on the spot, and regarding not being paid for overtime you can tell them nicely to go away and leave if they aren't going to pay
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    I would not stand for this.
    Unfair? It's probably against the law.
    Do your co workers feel the same? Perhaps you should get together and go to your manager, explain that you are not willing to put up with this anymore.
    If she fobs you off go over her head, maybe not the right thing to do but I wouldn't take it this ****.
    If you are contracted to finish at 5pm leave at 5pm. I would, regardless if there are still customers in the shop, it's not your problem.
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    You should NEVER have to pay the money back if the till is short. NEVER. This is illegal. Unless they have substancial evidence to prove you have been stealing from the till they are essentially stealing off you by making you pay it back. Report it to trading standards immediately if I were you. REFUSE to pay it back from now on. They will not take it further (punish you/sack you) etc even if this is threatened - as they know they have no grounds whatsoever to be asking this of you.
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    P.S - get a call centre job , it's so much easier and much better paid
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    This company sounds like a joke. I'm a team leader on nights at a supermarket and I expect my staff to be out the door at 7am - that's why I manage them so as everyone is done for them to be able to do this - even if it wasn't, I'm not going to make them stay. And as for paying back the till loss, what a load of rubbish that is. Refuse to do it and report it to your regional manager.
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    Unless you have pre-agreed with your employer in the form of a written contract where it is explicitly stated that you give permission for them to deduct till shortages from your wages they are not allowed to do it, and they are most certainly not allowed to make you pay up there and then before you leave at the end of a shift. They have to give you advance notice for the deductions when they are due to be taken from your next pay package.

    http://www.paypershop.com/faq/deducted.html

    You have no obligation to stay past your stated contracted hours if you're not being paid for it, if your employer says you must stay or you'll be dismissed simply state that you'll seek legal advice and take them to court. In all likelihood either your employer will back down, or you'll walk away with a nice payout.

    I'd recommend contacting the Citizens Advice Bureau, you can find details of your local branch by going to the main site and following the contact us instructions

    Edit: This is from the CAB

    Deductions from shop-workers

    There are special rules for deductions made from shop-worker's pay.

    The employer of a shop-worker can make deductions for cash shortages or missing stock. This could be, for example, because the shop-worker has been dishonest or because of theft by a customer.

    The employer must give details in writing of the deduction to the employee on pay day. Any deduction for missing cash or stock must be made within 12 months of the employer discovering the shortage.

    The deduction must be no more than 10% of the shop-worker's gross pay on any one payday. This deduction can be made in addition to other lawful deductions which the employer is allowed to make.

    There is no limit to the amount of money that an employer can deduct in total from a shop-worker for missing cash or stock. The only limit is how much can be deducted on each pay day.

    For more information in England, Wales and Scotland about your rights when your employer makes deductions from your pay, see Employer withholds your pay in Employment fact sheets.

    If you have had a deduction made from your pay which you do not agree with you should seek advice from an experienced adviser, for example, a Citizens Advice Bureau. To search for details of your nearest CAB, including those that can give advice by email, click on (New window) nearest CAB.

    http://www.adviceguide.org.uk/index/...hts_to_pay.htm
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    (Original post by Katieloula)
    You should NEVER have to pay the money back if the till is short. NEVER. This is illegal. Unless they have substancial evidence to prove you have been stealing from the till they are essentially stealing off you by making you pay it back. Report it to trading standards immediately if I were you. REFUSE to pay it back from now on. They will not take it further (punish you/sack you) etc even if this is threatened - as they know they have no grounds whatsoever to be asking this of you.
    It is not illegal to make deductions in the case of till shortages however it has to be explicitly stated that it will take place in an employees contract. And the employee must receive advance notice if a deduction is going to be made from their next pay package. The way that OP's employer is going about it though certainly sounds very dodgy.
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    (Original post by fire2burn)
    It is not illegal to make deductions in the case of till shortages however it has to be explicitly stated that it will take place in an employees contract. And the employee must receive advance notice if a deduction is going to be made from their next pay package. The way that OP's employer is going about it though certainly sounds very dodgy.

    Yes, if it's in your contract it is legal. But if it isn't, it's illegal, I know because I pursued it with Jane Norman whom tried to get me to do this!
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    (Original post by Katieloula)
    Yes, if it's in your contract it is legal. But if it isn't, it's illegal, I know because I pursued it with Jane Norman whom tried to get me to do this!
    Good on you for pursuing it :yes: Employers these days seem to think they can get away with anything by assuming that employees wont know what is covered by the law very well.
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    I have to say they're a bunch of losers whoever they are (either that, or your manager is OP!) anyway... probably don't have any grounds to be doing this so best get on their case.

    At Sainsbury's, late-night where I work (til 10:30 Friday/Saturday) there's never enough people really left on tills - the two who are (me and another) are both under 18 so have to call for supervisors and often we have shoppers, we're still paid up til then but sometimes we have to stay beyond 10:30 or things just don't get done - fortunately I've never been forced into this situation before.

    I offer my sympathy and hope things work out for the best!
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    Thanks for all your replies!!

    Im going to see CAB as the one by me specialises in employment, contracts etc..

    Ill let you know what happens..

    Thanks!!
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    Something tells me you work at Greggs. Am I right?
 
 
 
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