Just got an email from them saying they haven't got my parents' income evidence, which they do, because I sent it in the same envelope as my birth certificate, which I've already got back. Is this a common problem? Do I just leave it because I've already sent it off, or should I attempt to phone them up?
"Assessment Deadline Approaching" email? Watch
- Thread Starter
- 30-07-2009 13:08
- 30-07-2009 13:10
I would phone them up if I were you and explain the situation to them.
- 30-07-2009 13:14
The different parts of the application are processed by different departments, one is really far behind in processing the information. I was told to disregard the email.
- 30-07-2009 13:26
I also recieved something like that, but in letter form.
It says they are still "awaiting sponsor 1 details".
I'm going to have to ring them up aswell.