Hey there! Sign in to join this conversationNew here? Join for free
    • Thread Starter
    Offline

    2
    ReputationRep:
    I moved out of halls 6 weeks ago.

    Still have not received my deposit, last time I contacted them 24th July they said any day now...

    Is this normal or are there any rules about time frames of paying back deposits?
    Offline

    15
    ReputationRep:
    Check your contract. A professional letting agency will usually have a clause about something like they have 2 weeks to tell you whether they're going to take money and then a month to actually return it. A private landlord may have no such clause and take their own sweet time. Having never been in halls I can't comment - but 6 weeks is, while not unheard of, quite long.
    Offline

    13
    ReputationRep:
    Does sound quite long, try phoning them asking them why it's taking so long. If you don't get anywhere with that you could try sending a letter or email to chase it up.
    Offline

    2
    ReputationRep:
    When I was in halls, it took ages. Just write them a letter demanding immediate repayment or something. Failing that, start threatening to get your 'Uncle's cousin's debt recovery agency onto them etc. They'll pay up right quick.
    Offline

    3
    ReputationRep:
    I don't know how long it should take but I know it is taking a long time for me to hear anything regarding my deposit. Contract ended on July 5th and so far nothing. There is just a note on the website to say they have two months to pay it back but usually do so in a month [which would be now].

    It would be nice to have it back!
 
 
 
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • Poll
    Would you like to hibernate through the winter months?
    Find out more

    Accommodation profiles:

    Prodigy Living

    Prodigy Living

    Accommodation in 15 cities across the UK, with 24 sites providing modern, stylish en suite and studio rooms close to the major universities.


    iQ Student Accommodation

    iQ Student Accommodation

    Great value student rooms in city centre locations all across the UK


    X1 Lettings

    X1 Lettings

    Luxury student accommodation in Liverpool & Manchester.


    Collegiate Accommodation

    Collegiate Accommodation

    "This is student living. Just better."


    Scape Student Living

    Study Inn

    Providing stunning high quality, boutique student accommodation throughout the UK


    The Student Housing Company

    The Student Housing Company

    Award-winning student accommodation across the UK.


    Universal Student Living

    Universal Student Living

    “All-inclusive student accommodation in prime locations across the UK.”

    Articles:

    Student accommodation articles What to take to uniDo I need a TV licence?

    Quick link:

    Unanswered student accommodation threads

    Groups associated with this forum:

    View associated groups
  • See more of what you like on The Student Room

    You can personalise what you see on TSR. Tell us a little about yourself to get started.

  • The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

    Register Number: 04666380 (England and Wales), VAT No. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE

    Quick reply
    Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.