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    What is an ECS reference number and how do you get them?
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    (Original post by WildStriker)
    What is an ECS reference number and how do you get them?
    Can you give us the context?
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    It is needed to quote on the transaction to ensure rent monies are paid to the correct mainstay account.

    I wanted to know an ECS reference number is.
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    Does this help?

    And this, in particular:
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    Is it important that you know the reference number before you transfer your money to mainstay?

    The letter that I have received from them said that I must contact them to find out what the number is, but when I phone them they told me that I just had to give my name to my local bank to make a transfer.
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    (Original post by WildStriker)
    Is it important that you know the reference number before you transfer your money to mainstay?

    The letter that I have received from them said that I must contact them to find out what the number is, but when I phone them they told me that I just had to give my name to my local bank to make a transfer.
    I've got no direct experience with them myself, but essentially you need to make sure that the reference details for your payment can be traced back to you. I'm surprised that they couldn't give you the reference when you spoke to them, but I'd suggest that you give them another quick call if they weren't clear before. Be very specific and ask precisely what you should include in the reference field - and take the details of the person you speak to in case of any problems.

    If they said that including your name would be sufficient, then it probably means that someone will manually check the reference details for payments they receive, so you'll *probably* be okay with just your name.
 
 
 
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