Woah I haven't posted in this thread in forever!!
Not long now 'til Christmas overtime starts. I'm working boxing day - what fun, extra pay though!!
And, get this. Right. Recently we've been having loads of power surges in our store. The engineers are blaming the self scan for the problem, but we've had self-scan for over a year now so it's a bit of a "..why all of a sudden would this happen?" kind of thing.
Today, we had 10 tills running because a further 20-30 power surges occurred between close at 22:00 yesterday and the start of trade at 10:00 this morning!!
So only 10 tills were bootable, no self-scan.
God only knows how we got through it...
It was bad enough yesterday being on a baskets-only checkout and seeing my queue go up into the 20s and spanning out into the fruit & veg aisles because they shut off self scan!
Wonder what's going to happen? Rumours and speculation beginning to circulate that they might get rid of the self-scan in our store and re-introduce basket-only tills.
However the fact that 10 out of 42 tills is all that would work this morning suggests there's a chance they might even have to replace all of the tills as well, particularly if they have short-circuited (which I think seems very likely with that many power surges continuously in one long string without stopping!)
Hmmm!! Turmoil in the store!