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    Hi there ppl .. I wanted to ask what does your role involve as a "Convenience Customer Service Assistant". It is at a local Sainsburys store. I know what a "general assistant" does having previously worked as one however did not fancy it tbh :p:p , so I appled for this role instead.

    Replies will be much appreciated !

    Thank You ...
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    (Original post by SRK.)
    Hi there ppl .. I wanted to ask what does your role involve as a "Convenience Customer Service Assistant". It is at a local Sainsburys store. I know what a "general assistant" does having previously worked as one however did not fancy it tbh :p:p , so I appled for this role instead.

    Replies will be much appreciated !

    Thank You ...
    AFAIK convenience store colleagues do a bit of everything.
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    (Original post by FXX)
    AFAIK convenience store colleagues do a bit of everything.
    Thnx for the reply ! Would you say there is more checkout or more stock replenishing involved for a customer service assistant ?
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    (Original post by SRK.)
    Thnx for the reply ! Would you say there is more checkout or more stock replenishing involved for a customer service assistant ?
    Customer Service Assistant is checkout work
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    so ill. hope i'm better before work cos i don't want to have to phone in ¬_¬
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    (Original post by SRK.)
    Hi there ppl .. I wanted to ask what does your role involve as a "Convenience Customer Service Assistant". It is at a local Sainsburys store. I know what a "general assistant" does having previously worked as one however did not fancy it tbh :p:p , so I appled for this role instead.

    Replies will be much appreciated !

    Thank You ...
    I work in convenience. It depends on the size of the store, but you can specialise in certain things for example, just being on checkouts, code checking or replenishment. But usually you do everything for example in a day you can start off replenishing then go on a checkout when busy or to cover breaks then reductions if you get trained to do it. Locals have a much smaller levels of colleagues so you don't really have departments and therefore do a lot more jobs in a day than in a supermarket. Everyone (non management) is called Customer Service Assistants in locals even if you're rarely on tills.
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    Hey Guys, does anyone know if the week between christmas and new years is paid at the end of january? I heard a rumour that it was.
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    (Original post by wickerman24)
    Hey Guys, does anyone know if the week between christmas and new years is paid at the end of january? I heard a rumour that it was.
    I think it is. The cut off date for the last pay was Christmas Day, so anything after then goes into the next pay.
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    Epic, did 8-1 and 9:30-6:30 on the bank holidays after, so that should be loads. lol
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    i find it annoying that for doing a shift on new years day ill only get paid bank holiday premium for 2 hours of it. personally i think they should pay it for the entire duration of the shift, OR make you start at 12.
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    (Original post by shooting.star)
    So today, something happened which is making me a bit paranoid. Basically, at the end of the day when tills are locked and stuff, the supervisor asked someone to open my till and this one other till.. to count up, I assume?Then they like took the bit with all the money, coins etc away somewhere. Is this normal or do they only do this when they have suspicions or whatever? I obviously haven't done anything wrong, but I sometimes get get worried that I've been making mistakes when giving change back etc (although I don't think I have been).
    If any major mistakes were made in you giving change they would identify your till under till loss prevention for it, normal procedure would be to do a spot check on one of your shifts if you've ever had one of those before?
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    Anyone had a new starters meeting or summat, Are they important to go to? From the letter it just seemed like they talk about possible future careers at Sainsburys...maybe I'm wrong?
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    (Original post by TowlerTQ)
    Anyone had a new starters meeting or summat, Are they important to go to? From the letter it just seemed like they talk about possible future careers at Sainsburys...maybe I'm wrong?
    I haven't even had my 12 week review, and i've been with the company for 2 1/2 years!
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    Hi
    I was just wondering about booking holiday when you know you are leaving. The holiday form is obviously from March and i know im leaving at the end of may as i amm moving away then. Does that mean i can book all my holiday allowance (as long as i dont book more than 3 weeks in a row) and then hand my notice in at the end of April?
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    does anyone know when they're equalising pay for under 18s? i've heard this month or march!?
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    (Original post by phil2323)
    Hi
    I was just wondering about booking holiday when you know you are leaving. The holiday form is obviously from March and i know im leaving at the end of may as i amm moving away then. Does that mean i can book all my holiday allowance (as long as i dont book more than 3 weeks in a row) and then hand my notice in at the end of April?
    you just wouldn't be paid for the holiday i don't think... it's half in the summer half in the winter as far as i've been told... so you could book it as normal but if you know you're leaving then :dontknow:
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    ps anyone know the policy on being ill? im going to work later but tbh i dont think ill be able to manage the whole shift feeling the way i do. do they have to let me go or am i obliged to stay?
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    (Original post by inksplodge)
    ps anyone know the policy on being ill? im going to work later but tbh i dont think ill be able to manage the whole shift feeling the way i do. do they have to let me go or am i obliged to stay?
    Last week we had someone leave a few hours early due to illness.
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    (Original post by inksplodge)
    ps anyone know the policy on being ill? im going to work later but tbh i dont think ill be able to manage the whole shift feeling the way i do. do they have to let me go or am i obliged to stay?
    They are obliged to let you go if you are unable to complete your shift due to illness, then on your next shift you'll receive a return to work interview.
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    (Original post by phil2323)
    Hi
    I was just wondering about booking holiday when you know you are leaving. The holiday form is obviously from March and i know im leaving at the end of may as i amm moving away then. Does that mean i can book all my holiday allowance (as long as i dont book more than 3 weeks in a row) and then hand my notice in at the end of April?
    No you can't book all your holiday if you are not completing the whole year. You need to speak to your department manager and ask how much you should use. If you use all your holiday you will be required to pay the holiday pay back to the company because you aren't entitled to it if you leave before the year is out.
 
 
 
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