I have just finished induction and have a few questions. ps (starting on counters)
1. How does clocking in and out work?
2. If I am 10 mins early should I clock in? will I be payed for being 10 mins early?
3. My contract hours are wed,thurs,friday but I was left a note to come in for one tuesday, (next week) to see what my routines are, Is this considered overtime? Do I clock in stating that its overtime? How do I know I'm on the system to work tuesday?
4. Who controls wages at my sainsburys? The store itself?
5. Who do I receive my payslip from?
6. Where do I find my schedule in the store?
Pressing yes for overtime when you clock out does nothing other than put two stars next to your name on the DAS. As all clocking in and out is manually checked the following day and paid accordingly, you'd still be paid for any overtime shift you've worked even if you don't press yes.
do you get paid for induction? And is it the same rate as your normal wage?
I've got a question again, woop. Right well the store near my mum is recruiting but I live nowhere near there. If I put down that I live at her's, will it be a problem? I mean to be honest - it's like an hour trip to Beaconsfield from where I live including buses and it's two days a week (Friday and Saturday) and I badly need a second job if I'm doing a stupid apprenticeship. I mean I'd probably crash at her's on the Friday night and go home on the Saturday since the tube still runs from Amersham at 8pm.
I got told that I scored 75% on a shop floor MCM last week and it basically said everything I did was right, I politely greeted the customer, showed the customer to the product and whilst walking them there I was asking if there was any certain type of the product they were looking for, asked if there was anything else I could help them with when they'd finished and then said bye and went back to what I was doing. Yet I scored 75% and the big black mark they pointed out was that I wasn't friendly, which is a bit of a shocker to me as I thought I always talked to customers in a friendly manner and thought being polite (a word they actually used when describing how I greeted and spoke to them) kind of went hand in hand with being friendly as I thought it was pretty difficult to be unfriendly and polite or friendly and impolite. That put a bit of a downer on my week anyway, bit gutted really as I always try really hard with things like that and get along with all of my collegues in the store and to have some mystery customer taking a quarter of the marks off the overall score and putting it down to me being unfriendly after I did everything perfectly is a bit of a kick in the face. So yup now I'm being told to smile more, I thought I smiled a lot anyway but obviously I mustn't smile nearly as much as I think I do. Since being told about this I am a bit on edge with customers coming over and asking me where things are now as I keep thinking if I mess up again I'm going to be in a big amount of trouble even though in reality I didn't technically do anything wrong last time so yeah it's turned me into more of a bag of nerves now and has me doing smiles to customers who approach me whilst thinking I hope I don't look like I'm crazy or I hope I'm not creeping customers out. Anyone else had any MCM experiences? I'm just wondering what'll happen if I get another one and don't get a 100% on that too. I feel like I've let everyone in the store down with this and felt pretty bad when getting told about it by the manager as he's always been really cool with me and was even really nice when he was telling me about this. He said he thought it was pretty harsh and he said I am a really good worker as I put in 100% all of the time and am the best person on our aisle but if I didn't get 100% on the next MCM (if I get another one done to me) things might have to get a bit more serious.