Last month I sent my Wii off for a repair, and everything was going fine and the repair log said it was completed on the 27th July and dispatched back to me on the 28th. They gave me a DHL tracker link and it all seemed fine until it got to the Hatfield Terminal on the 29th where it had departed from but no more tracker updates since
I thought maybe there was just an error with their tracker thing and it was nothing to worry about and so I waited for my Wii to come. I waited for a whole week and nothing had arrived and the tracker had not updated either. Rather annoyed as it's not like we live in a big country or something, surely it shouldn't take that long. I contacted the Nintendo Service Centre yesterday though it was a bit late so I wasn't expecting to hear back til today or something anyway.
This morning a package arrived from DHL and it was addressed to me and it was a big box so assuming it was my Wii I accepted it. Upon opening it I discovered it was a Wii Fit!? So I have sent them another email this morning explaining the new developments in my situation but I am starting to suspect that my Wii is lost Which I am really not impressed with considering I had to pay for the repair as it wasn't within warranty.
What I want to know is, has this happened to anyone else and if they can't find your Wii do you have to buy a new one? Or do they send a free replacement?
Thanks for reading, I hope this is in the right place.
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Sent Wii off for repair, get a Wii Fit in return?! watch
- Thread Starter
- 06-08-2009 11:23
- 06-08-2009 11:32
There's no way you'll have to buy a new one. They've just made a mistake and sent you the wrong thing. I'm sure customer services will sort it out for you. If they don't, kick up a massive fuss until they do!
- 06-08-2009 11:34
You've got a free Wii fit! And if you call them I'm sure you can get your Wii back. Stop complaining