University of Aberdeen

Kings Street Exchange!

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Please do not book here! This is not a 'home from home' as advertised. BE WARY! There are many surprises in UNITE from larder beetle infestation in Block 1 and 2 to the inefficient staff at UNITE. If you want a comfortable and enjoyable first year, please book somewhere else. UNITE is not worth the hassle but if you want to spend a stressful year away from home then King Street Exchange is the place to stay!!!

I lived at UNITE this year and I am so happy that my tenancy is finally ending and I can leave the place. My flatmates and I have had a very stressful year living at King Street Exchange. Since I moved there in September 2011, my experience at UNITE accommodation was extremely unpleasant. We had to live with a bug infestation (that sources say have been there for years) in our flat. For a whole month, our kitchen was unusable due to the vast amount of beetles and larvae that plagued our kitchen. To make matters worse, the lack of help and response from UNITE staff was appalling and dissatisfactory as very little action was taken to deal with the problem. This unexpected add stress made my freshers experience uncomfortable and I regret booking with UNITE. Please heed my warning and advice.

I have attached photos of our kitchen and piles of larvae which lived there for months:

Hi Shoba,

My name’s Frankie, I work for UNITE, I’m here to support TSR users with all aspects of student life in our properties, I noticed your post and thought I might join in the conversation.

I’m sorry to hear that you found your time at King Street Exchange stressful. That certainly isn’t our intention!!

We try our best to provide the best accommodation we can by investing in our buildings and listening to and acting upon what our customers tell us, hence why I’m on TSR to help!!

I am aware of the bug problem in the Kings Street Exchange property and have looked into what has happened.

Our team in Aberdeen contacted pest control on this issue as soon as they were alerted to the larder beetles and made sure any outbreaks were dealt with as quickly as possible. The pest control team highlighted the reason for the bug/larvae was down to poor cleanliness.

The nature of student accommodation, with lots of young people living away from home together for the first time, means it is not uncommon for cleanliness to sometimes become an issue.

The team have worked with the students in the building on this issue and advised them that keeping their flats tidy and clean is the only way to prevent this type of problem recurring, which is what happened on this occasion.

During the summer all our properties are being deep cleaned, including behind and under the kitchen units, before new students move in for the 2012/2013 academic year.

If you would like to talk to someone in more detail, you can reach a member of our Aberdeen team on: 01224 488239

University of Aberdeen

Reply 21

iullia

Hello.

I am staying in flat 105.

Reply 22

shaunfin

Original post by iullia

Hello.

I am staying in flat 105.

Same.

Reply 23

PartyShanked

Original post by kimj713

Im in G04

G03, hello neighbour!

Reply 24

Mikeydude

I'm also in flat G04 :smile:

Reply 25

tiffanyferguson

I'll be in flat 101 room A :smile:

is anyone else in there? When I was booking on the UNITE website it said my roommates were 2 first year females. I'm a first year as well. :smile:

Reply 26

MariaLLM13

Hey all,
From the ones that are currently staying in Unite KSE, are the above mentioned problems (insects in kitchens, unfriendly staff, etc) or any other problems met there?
Thanks in advance

Reply 27

itachidrew

Original post by MariaLLM13

Hey all,
From the ones that are currently staying in Unite KSE, are the above mentioned problems (insects in kitchens, unfriendly staff, etc) or any other problems met there?
Thanks in advance

Cant say I've seen a single bug since I've lived here? KSE is alright :smile:

Staff have always been pretty chilled and helpful too?

Reply 28

Ceilidh22

Anyone staying in G05?

Reply 29

rctycoplay

So is there a bug problem or..? And do many first year undergrads stay a KSE?

Reply 30

PartyShanked

Currently staying in KSE - not a single problem so far! Ideal location, nice rooms, the staff ARE friendly (and helpful), and certainly no bugs!

Only issue I've had is a slight lack of fridge space haha.