Someone please send me the undergraduate employment status form!

Hi,
They have sent me an email saying that I had to fill out this questionnaire, the undergraduate employment status form, and that they had attached it to me in the email, but there was nothing in it. This has already happened to me twice. I can't call the company because I'm outside the United Kingdom and I can't do it online because I'm an EU student so I'm under the pre-settlement. Is there any way they can send me the pdf?Thank you