GSM London ( Greenwich School Of Management) Greenford Campus

Very bad college. I'm studying there and regret my decision of joining the institute. No support, they just tune you out when you speak to them (student advisory) or do not pick up the phone. they take lunchbreaks and close early whenever you try to go speak to them when you come in on days you have lessons. Useless to go speak to them if they don't resolve any of your queries. The finance team are often talking about scoring weed with each other and even if you are infront of them they carry on a conversation with each other and do not focus on why you've come there. VLE team doesn't respond to email queries by students, even though they should know we only ever contact them if its urgent otherwise we would not bother.

They don't give you study books you need to buy yourself, the library has got very few of the core texts required for study. They tell you to either buy yourself or read online but the system for online reading is cumbersome and you can't copy the text, diagrams and graphs from the books in the online text, also the online system crashes regularly and you have no access. Similarly the computer classes the computers regularly crash, lessons in computing are difficult to get through , library computers forget it every 1 minute the pc's crash there (the server is overburdened). You need to bring your own laptop everytime you have a computer lesson.

They have a student engagement team that is supposed to take all your problems to senior management but its only for show, the student engagement do not resolve any problems, when I have spoken to the lady she just says; "yah yah yah, when I joined university my lecturers made me spend £700 worth on books that I didn't need" "yah that is true the computers are crashing" meanwhile she's not dealing with the issues I've raised.

If you want to come here any new students, be ready for all of this, other student that are here, please advise what we should do, wait for the one year to finish then move, do we leave what alternatives are there for us? Can we trust another college will it be more of the same?

@Sonia_25

Please stop, it's pathetic that as a staff member you come on here spreading false lies and propaganda. Face it you can't keep sweeping your problems under a mat. Get real, the majority of students that were there would never recommend that Cesspit of an institute.

Hi Dimple1234,

As a former student and now a member of staff at GSM London, I am really sorry to hear about your issues above and I can assure you that this is not how we would like our students to experience studying with us.

If you can direct message or email me - [email protected] - we can discuss the above and any other queries you have; so that we can formally submit this as a complaint and work out a resolution.
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Kind Regards,
Dale Godfrey, GSM London