"Britain 2013" appalling article!

Abuse of older people in care homes. It's frequently touches the headlines. I bought an edition of Britain 2013, and it has brilliant articles, apart from one. It outlines why said abuse is 'overlooked' in care homes and basically, well the gist I got from it was, was that social workers can't intervene in everybody's' lives, especially because they might not be able to provide anything better.

It finishes with "Having a set of procedures to protect older people from mistreatment is one thing, having decent services and respectful support to older people is another."

I was just astounded! A reputable magazine, published by the Economic and Social Research Council, would have an article basically saying, abuse shouldn't happen, but it does, and we simply don't have the resources or services in place to prevent it. The end.
Has anyone else read it? The rest of the articles are great, but...
Yeah, opinions anyone?

I can't say I've read the article myself, but I'm going to butt in the the very stereotypical defence for those working in homes for the elderly. I myself work in a residential home as a carer (albeit a private one) but have worked in others. The problem is staff, not enough and pay, too little. Of course people will retaliate with "economic crisis" etc etc and I agree, I'm just glad to have a job. But for the intense responsibility being placed on these people at such low pay and rubbish staffing levels. The job is hardly going to attract the best people for it. The people I work with a very caring and respectful, but sometimes it's too much to cope with, this is where standards would fall.

I know several people who work in/have worked in these homes and they agreed with this. Money wise a jobs a job, that didn't bother them, but they were very understaffed. Not a problem if the residential care home has quite fit, well and healthy members but if they have severe dementia for example they require more care and therefore more staff to keep up standards.