I'm on a zero hour but have worked 2 to 3 8 hour shifts a week. I started on 16 October. Got paid today and i have only got paid 30 hours of work. I missed cut of point in October they said when i asked on 28/10 so I assumed i would get the october +November pay on the november payday but that hasnt been the case. I emailed payroll and they said cut of was 4/11 but even then I have worked way more than 30 hours. My contract does not state any where i would be paid a month arrears and my pay day would be on the 28th of every month So why would my cut off day be on the 4th of every month.
Can someone please advise cause it feels like they have messed up somewhere but I dont know if they are correct for sure