Transferring Credits

I failed a module in my first year and was withdrawn. I appealed against the decision and was allowed to take the assignment of the module again but sadly, I failed again. As I understand it, I have the opportunity to transfer the credits from my first year and go to another university, if I can find one that will have me or I can ask if my university will take me back with a view to repeating the whole module as opposed to just the assignment. If so would you advise that I speak to the chancellor of the university or my individual college. I have been advised both could work but if anybody has any advice please on this, I would be grateful.

Which university are you studying at?

The Chancellor of a university is normally a figurehead who has no day-to-day involvement with the running of the university. The day-to-day head is the Vice-Chancellor, but I wouldn't expect them to get involved with this level of detail.

Your best approach would be to get advice from your student union; they should be familiar with the university's regulations. You could also talk to your personal tutor to see if they can help.