I don't believe in self-flagellation so I don't fly with them. However from all the things I have read about them I would suggest you assume you will not. Please make this your last flight with them. Apart from their customer service and terrible treatment of those who should be getting refunds from flights cancelled due to Covid 19, you are supporting the cruel Grand National by flying with them. Michael O'Leary's horses take part and indeed have won the Grand National.
Care for animals, boycott Ryanair.