Sainsburys thread MK III

dual store colleagues
basically I told my store at the end of feb the weeks I was back for easter and last week I noticed I have NO hours for this week, I asked my dept and they said that there already on +11 hours, so I asked at other depts and no one has any overtime. So i went to HR and they said they will sort it, they never got back to me so I rang up almost every day and they kept saying there get back to me, I spoke to the HR manger and she said she will get back to me. However no one has and they keep fobbing me off , are they allowed to give me no hours?
help???

Most people who use it will just be complaining.


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My thoughts exactly :/

Tell Sainsbury's, good idea or not do you think?
Personally I can't imagine many people going out of their way to rate their service at sainsbury's.

Surprisingly, there have been quite a few respondents to the 'Tell Sainsbury's' at our store. There's a good mix of feedback and our store manager read out some of the best/worsts during the colleague meeting/huddle, it was a laugh listening to them.

Here's some of our reviews:

- Someone complained about some colleagues being too busy gossiping in one of the aisles
- Someone complained about the managers taking unnecessarily long in trying and get somebody to open a till - they said they were making a fuss over it but actually doing little to sort it out.
- Someone called the car washers in the car park a bunch of 'muggers' (they're not even sainsbury's colleagues)
- A complaint to Sainsburys about the lack of information about the ingredients used for some of the deli products at the counter, which the colleague could not help as the she could only read the information given to her.

- Best customer service was received during the morning period (by us grocery online colleagues, woop! )
- Worst customer service was typically received during the evenings and on the weekday & weekend afternoons/evenings from colleagues
- Generally, the store received some good feedback

Some more that I couldn't remember. Ask your managers to see the report printed out for the reviews of your own store, they can be quite entertaining and very useful.

Ask someone in HR to help you, when I first got that sheet I had no idea what to do with it either, it's easy once you get the hang of it though Essentially, where there are hours on the sheet, those are the dates you are working, you write underneath how many hours of that day you want to book off.

hmmm, not sure, but I would have guessed that they should put you somewhere, seeing as it is a contractual obligation to work x number of hours (depending on your contract).

I'm 17 and work in the Kiosk, my manager said I can sell tobacco, but not alcohol.


This was posted from The Student Room's iPhone/iPad App

dual store colleagues
basically I told my store at the end of feb the weeks I was back for easter and last week I noticed I have NO hours for this week, I asked my dept and they said that there already on +11 hours, so I asked at other depts and no one has any overtime. So i went to HR and they said they will sort it, they never got back to me so I rang up almost every day and they kept saying there get back to me, I spoke to the HR manger and she said she will get back to me. However no one has and they keep fobbing me off , are they allowed to give me no hours?
help???

No, the company is not allowed to do this - your dual store by accepting you agreed to your conditions. And if you're contracted for X amount of hours, then that's what you should be working, as a minimum.

Unless of course, you've agreed to authorised unpaid leave - which managers sometime offer when they are over-contracted.

Thanks for clearing this up , I get on to them .. AGAIN, its annoying because I cant even find any overtime on any dept just to see me though. I think they think that if they keep inorneing me the week then it will be over and I no longer be there problem. nice to know I'm appreciated haha

Also when I changed to dual store (Nov 2012) was I suppose to receive a new contract ? all I got was a contractual changes form that simply said the hours and "16 hours to 12 hours - Dual store" and I had to beg and moan for a photocopy of that.

Thank you, filled in the sheet now - do you know if they confirm with you if its been booked? Also would you get paid for overtime? On saturday the guy I work with asked if I was interested in doing overtime on Sunday and I said I wouldn't mind so don't know if I'm actually doing it or not

No, your original contract binds you throughout your time in the company - every colleague regardless of their grade, will sign the same contract [obviously with a different job title listed, dependent on what you're doing].

Contractual change forms are then used whenever your hours are altered. I would totally be in the office, and complaining to the HR manager's face, if my contracted hours were not being fulfilled. I'd at least want an expectations.

Through something called CHM, the company can take hours away from you if they're over contracted during certain parts of the day - but in order for them to do that, they must first have offered you an alternative, which you need to have rejected...but that's another story completely!

My colleague council rep attended a meeting and he asked about the sales for the bonus part and he was told that the sales figures hasn't been released yet and they won't be till may at the earliest

Thanks for all your help , I keep trying to give you rep but it says i must rep other members because I keep giving it to you ha, your answers are too good.
I kicked off big time to the HR manger (again) and she went and got the online manger who just gave me some hours, its such a mess our dept with the manger leaving to be online lead and the ex trainee manger taking over all working at the same time.
All this hassle makes me look forward to going back to my other store were its all set in stone and know what till im on several weeks in advance ha.

The company met sales, even though it hasn't been "officially" announced yet - Justin announces full financial year details in a couple of weeks, I was told.