The Student Room Group

University Retracting Verbal offer

I didn’t meet the requirements to my offer for my course and i was alternatively offered the foundation year. Clearing said they couldn’t help as my grades didn’t meet the clearing requirement . However on results day i received a Phone call to say they can offer me the 3 year course I originally applied for and it would automatically change. However, after 5 days of phone calls an emails that i was getting no where with. Northumbria University have said that my verbal offer was a mistake. After 5 days i don’t have any other option really. Are they allowed to do this?
Did you get the name and job title of the person you spoke to?
Did they confirm anything in writing?

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