Kent University tuition fee invoice

user15041912

Hi. Yesterday I received an invoice from the income office for my tuition fees (£9250). My student finance has been approved for my tuition loan so they’ll be paying it. I was wondering why I got an invoice? Then today a got a “Fees credit note”with a negative (-£9250) amount . What does a credit note with a negative number on it mean?? I’m worried I’ll have to pay the tuition fees, I checked my student finance account and everything checks out, however I am worried the university know something I don’t. Please someone help me, thank you

Reply 1

DataVenia

Volunteer Team, Clearing and Applications Advisor

Original post by user15041912

It's almost certainly an error, whereby the university thought you were paying the fees yourself and then realised their error and so "undid" the invoice via a credit note. Contact the finance office at the university to confirm this and put your mind at rest.