Student Finance Applications - Q & A

Yeah it does that when you join up for some reason, I had to phone them. Can't you use the last option on the answer machine thing that allows you to talk to someone without typing in your details... unless it's been changed since feburary.

I'm starting to panic about my application.

When I applied, I thought my parents might earn under the limit to be means assessed and so ticked this box for them to support my application.

Afterwards, I found out they earn over the threshold and so edited my application to apply just for the basic loans for tuiton and maintenance.

Was told to give in my passport details which I did and all this was back in April, but the website is still showing that I have further information to provide relating to my eligibility.

I had an email today saying I had to urgently submit supporting evidence... what do I do!?

On my application summary thing - it even says

"We are not expecting any evidence from you"

ARGH!

the exact same thing has happened to me - i have no idea what they want. i might give it another week and then ring them up and see what's going on but it is getting to a ridiculous point now - i sent the form off 3 months ago and all i keep getting are these stupid error messages

Well I sent all my stuff off the other day by 1st class mail.
Status is now "Awaiting further information".
Is that where most people are up to? or is everyones "Awaiting approval"
Does it change to that when they receive the evidence i've sent them?

Did anyone, like myself, stupidly fill in everything on the internet, and then when the forms came through to sign it said that I hadn't requested the loan (apparently I pressed the 'no' button)
I had trouble logging in before that and had to phone them. So now I have to send off paper forms, even though non-income assessed should have been completed by 26th April.
Is it me or do they all sound a bit like they dont know what they're doing on the phone, my friend said this as well. It would have been so much easier for everyone to just fill out a form as they wouldn't have been affected by technological difficulties!

GRRRRR

I have had EXACTLY the same problem!! Did everything on the internet with mum beside me to check it was all okay and now I have had a letter back saying that I have requested no maintenance loan and no tuition loan!!! Has it occurred to them that if that was the case I wouldn't have bothered filling in an application, would I? I phoned and they said to fill in the forms they had sent me but now I've had another letter saying that I didn't sign a declaration for the original application (for £0). They seem to have ignored the second form. The people at the end of the phone seem to be clueless too! This is turning into a nightmare. And at the moment I have no finance!!
I could really do without all this strsss in the middle of my exams. Now I have to ring again when I should be revising. I havte the student loan company!
BTW I did not press the 'no' button as that would be stupid. I know that I pressed 'yes' for both!