The Sainsbury's Thread

You should always sign off if you're not serving.
You don't need to input a queue number, the system will estimate one for you based on what other people who are serving have entered. Obviously if everyone is signed off, the system will rightly assume there are no queues

Staying signed on when not serving doesn't affect your Items Per Minute (IPM) but it does affect your idle time, which in turn affects the productivity of the department. If every cashier had say... 2 hours idle time a week, when it comes to labour matching, they will take away 2 hours from the department for every cashier, as they will assume those hours aren't needed as you aren't doing anything! Therefore, we sign off

EDIT: Help Packing screen? I assume that's the message that comes up in a red box when you sign in? It's different for every store, we can edit it on the computer Ours says something about nectar cards, and occasionally it says who had the highest IPM that week. We've started rewarding people who get the highest IPM

A CTS told me that if a customer is really slow in packing or rushes of to get something, then i should press enter so it doesnt affect my scan rate.

The bag for life question is part of the MCM criteria. If you don't ask it you'll loose marks. Load of nonsense I know, having to rattle off a load of questions, but it's better to try and get a bonus.

I don't ask, but i got 100% on mcm at the start of this month.

People look at you funny when you ask them so many questions.

Were you inspected on a till or on CSD?

Does anybody know if Sainsbury's still takes on 15 year olds?

To be honest the total lack of rewards in our work for anyone makes you not want to bother. I've been giving 100% for 8 months and dont even get a comment off anyone saying you are doing well. The observations are always about what you should be doing.. like asking every customer if they want a bag for life.

I dont think im going to last there much longer than a year on those bloody checkouts lol.