I have sent the below to clever cuisine. Will let you know what reply I get!
Good morning, my daughter started at Reading University last Saturday and has the platinum food plan. The choices so far this week have been extremely poor and not at all nutritionally balanced. There appears to only be a cooked breakfast available and my daughter is spending money on breakfast cereal or toast that we were led to believe would be available.
The dinner options have also been extremely limited. My daughter also has a nut allergy and has been unable to access some of the foods due to poor cross contamination practices. As an example, you had cakes available but put them all together with tongs that were used for all cakes when one of them had nuts on it.
I was under the impression there would be many more eateries and choices available when we agreed to the plan. It is certainly not worth the money we are paying for it. There are a growing number of irate parents and frustrated, hungry students.
I have attached a picture of the meal my daughter was subjected to last night.
I would appreciate a response as a matter of urgency.