The Student Room Group

food ordering

guys I want to ask that if you order food online and they send a different item. Is it al right to ask for refund even if you like the alternative item they send? Eg; if I order a biscoff roll and they send Nutella roll.
Or if the order is late a only a minute or two, is it okay to ask for £5 credit that uberone promises?
I am asking specifically in islamic point of view. Thanks.

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