Urgent Assistance Needed Regarding Maintenance Loan Application

Good evening Student Finance team! My name is Eugen, and regrettably, I inadvertently applied only for the tuition fee loan and omitted the maintenance loan. Despite reassurances from SFE and others that this is a common oversight and I'll likely receive the maintenance loan, I'm growing anxious due to a lack of confirmation after submitting my PN1 form in late December via the Post Office.
I provided all necessary documentation, including proof of employment, parents' income details, and my employment contract. Unfortunately, I haven't received any acknowledgment of the documents, and my weekly calls to inquire have yielded inconsistent responses. Some claim the documents are received, while others seem unaware.

Given that the first tuition fee loan payment is scheduled for January 24, and I've been attempting to resolve this for three months, the situation is becoming critical. I'm concerned about potential delays impacting my ability to manage living expenses, especially since I'm not based in London, and my commute is time-consuming, around 4h 30 go/return uni.
I understand the advised wait until different uncertain dates of February for an update, but the uncertainty is affecting my ability to plan and manage finances. Could you please provide guidance on the best course of action? I'm worried about the possibility of navigating the academic year without the crucial maintenance loan support.
Your prompt assistance is greatly appreciated, as I strive to complete my academic year successfully. Thank you for your attention, and I eagerly await your guidance.