Original post by University of HuddersfieldAnon,
It's understandable that you are nervous about the interview, and that you want to try and prepare as best as possible for it, but try not to let fear, worry and nerves get the better of you. You looked good on paper as a potential candidate for the role, so you have already got your foot halfway through the door. It's right not to presume anything, but it's also important to believe that you have a good chance of getting the job!
I think the best way to prepare would be to think about likely scenarios that you could encounter within the role. A person has an IT problem. How would you resolve it? What would you say? What would you do? How would you help a person who wasn't very confident with IT? How you would help a person who was annoyed or angry? Can you give an example of a time when you have used your interpersonal/communications skills to help resolve a problem?
You could also think over some of the tasks/assignments they got you to do at university and some of the necessary skills.
It might also be helpful to think about what you would ask someone if it was you preparing the interview. How could you quickly test if a person was suitable for the role? What problem-solving task would you give them? What would demonstrate good communication or organisation skills or a range of IT skills?
Aside from competency questions, they will likely be some standard questions about why you want the job, what you could bring to the position and maybe your strengths and weaknesses. If you do a search for interview questions, then you will find some of the same questions come up again and again so it might be helpful to practise some of them.
Finally in the interview, smile, give eye contact, and have questions prepared for them – do your research.
All the best,
Oluwatosin – 3rd year student – University of Huddersfield