Sfe confused. Letter has one amount, payment schedule says another l.

Hey,
Im wondering if anyone can help me or had a similar issue?
I’ve just applied for student finance, I checked my online account and under payment schedule it has one total amount. I’ve then checked the online letter and the total amount is different, it’s higher so I’m a bit confused 😕 which one it is.
Thanks

Reply 1

David SLC

Official Rep

Hi there. Has your application recently been reassessed? Can you see multiple entitlement letters online? Thanks, David

Reply 2

Charlelou91

Hey, no I applied first time and all my evidence was not long accepted. I only have the one letter and it is a higher amount than the online schedule.
Thanks

Reply 3

David SLC

Official Rep

Original post by Charlelou91

Hey, no I applied first time and all my evidence was not long accepted. I only have the one letter and it is a higher amount than the online schedule.
Thanks

Thank you. In this case, I would advise contacting us either through live chat online or by calling us. We can only provide general information from here so we cannot look into this any further sorry. Thanks, David

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