I'm in a bit of an awkward place so please let me know if you've got some advice.
I started university X in 2010 to do Medicine and got my loan for that year. I failed the year (mitigating circumstances) and was told I could attend second year while my appeal was being dealt with. Just before Christmas I was told my appeal was unsuccessful and had to leave.
Started at university Y in 2012 (for a 3 year degree) and the Student's Loan Company are saying that because I've has 2 years worth of fees already, I am not allowed this year's tuition fee loan (everyone is allowed 4 years so I would get the loan for the final two years.)
University X only got paid the tuition fees for year 1 and nothing for year 2, so I've only been granted 1 year of tuition fees so far.
Now it seems I have to find 9k by myself as my parents can't afford it.
This seems really unfair as the only reason they say I've had 2 years of fee loans is because it's "on record" that I attended uni X for 2 years.
What do I do?
EDIT: Thank you for all the helpful replies, I'm really grateful
Just some additional information: I failed first year due to personal problems at the time and appealed using these reasons. They recognised this however the ultimate reason for them asking me to leave is because I didn't submit a mitigating circumstances form (which I didn't submit because I didn't understand I had to and general naivety)
Also I am doing really well in my degree at the moment (Biological Sciences) and am getting an average of 85%ish at the moment! So I really really don't want to have to leave