I am studying computer science with artificial intelligence. I am in first year, one of the modules was Programming 1. I had two attempts at this, the first attempt I failed as I only got 30 in it and the second attempt I got 0 due to the incorrect format of the file. The university said that I have to retake the year in part or full, as programming 1 is a core module that needs to be passed before going into second year. I really did not want to retake the year. I need some advice on appealing as during that time I was going through mental health issues and problems that I did not bring up. I have tried to appeal due to exceptional circumstances however need some advice on how to go about it.
on the appeal form, one question they asked was "If you did not make these circumstances known to your School(s) please state why you did not do this. (If you do not give a valid reason your appeal will be turned down.)'. Does anybody know any valid reasons?!!! please help