I'm trying to upload my documents to university of east London portal

When I try to upload my documents it keeps saying the File content does not match the file extension. I changed it to doc, jpg and jpeg but they still don't work. I really need it to work so can anyone help me??

@Univeristy of east London

Reply 1

DataVenia

Volunteer Team, Clearing and Applications Advisor

Original post by L_extrax

What type of file are you trying to upload? Is an image, in JPEG format? If it is, then jpg or jpeg should work. Or is it a document created using Microsoft Word? If it is, docx (not doc) is likely what they're expecting.

If it's not one of these, then what software package created the document? You say "I changed it to..."; what was it originally?

Also, do they say what file formats they accept?

University of East London

London

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Reply 2

University of East London

Official Rep

Hi @L_extrax,

Thanks for getting in touch with us.
For us to help you further please contact us on 0208 223 3333 and we can assist you with uploading your documents over the phone.
Our lines are open from 9am-5pm so feel free to call within these times.

Samantha :h: