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can't reply to pm

Living the life

hi anyone know why I can't reply to pm's it says my message is flagged as spam and to ask for assistance

Reply 1

RainbowLapras

TSR Group Staff

Original post by Living the life

hi anyone know why I can't reply to pm's it says my message is flagged as spam and to ask for assistance

Hi! Can I check, is this for a specific user or are all PMs you try to send being flagged as spam? :smile:

Reply 2

Living the life

all users

Original post by RainbowLapras

Hi! Can I check, is this for a specific user or are all PMs you try to send being flagged as spam? :smile:

Reply 3

RainbowLapras

TSR Group Staff

Original post by Living the life

all users

Okay, thank you for letting me know - could you try it again and see if you get any errors in the console log?

(right-click on the page, inspect, and then click the console tab - anything in red will be an error!)

Reply 4

Living the life

yes I have error 403 it says

Reply 5

RainbowLapras

TSR Group Staff

Original post by Living the life

yes I have error 403 it says

Thank you! Would it be possible to share a screenshot of the error you're seeing, please? :smile:

Reply 6

Living the life

hi yes I've attached it here

Screenshot 2023-04-13 at 18.39.34.png142.4KB

Screenshot 2023-04-13 at 18.39.34.png56.6KB

Reply 7

RainbowLapras

TSR Group Staff

Original post by Living the life

hi yes I've attached it here

Apologies for not getting back to you on this sooner - thank you for sharing those! Can I just check if you're still having issues with it being flagged as spam? I'll do some more investigation on this if so :holmes: