I turned 17 in October, and before I did I sent off my provisional licence application. I was sent the application return form (despite providing my passport and everything necessary online) but ended up never completing my application as we were due to move house, and I wasn’t desperate to drive at the time.
I reapplied on 6th April, to which I was sent another application return form. I filled out the necessary details and attached a photo (again despite providing my passport online - still unsure why they needed a form as all my friends have done theirs online and had it within 2 weeks). It has now been 6+ weeks since the DVLA should have received my form. I contacted them on Twitter around 4 weeks ago to which I was told up to 6 weeks. I have contacted them again but to no avail as they are currently not working customer service until Monday due to building work. Has anyone had similar experiences recently? I am beginning to get impatient and frustrated with the lack of information! Can anyone answer why I had to send a paper form?