I am there because I have failed to find or obtain another job and I really do need the money, but luckily I can leave in a couple of months for a placement.
However, I work with 2 girls and 2 guys, and this may sound like a cliché but the guys there are much less bitchy and competitive than the girls, and act mature and professional, even though they are only 16.
I am 21 and the girls are a couple of years younger. The elder girl is kind of our team leader, and I have worked with her for a few years. However, she seems to blow hot and cold with me constantly. I started a few months before her, and when she started, she seemed friendly enough, but in the end it transpired that she just seemed to have something against me for no apparent reason.
She is extremely loud, bolshy and comes across as confident whereas I am shy and quiet, and whilst I have always been polite and civil, I feel intimidated by her and struggle to make conversation.
She has made belittling comments about me indirectly, e..g- for instance I may have accidentally made a mistake/put something in the wrong place, and she will have seen this. Then, she will loudly go “Who the f**k's done this!!”, knowing full well it was me, but saying nothing to my face.
I once caught her sticking her fingers up at me behind my back, and on another occasion, she said loudly how p**d off she was, to the others, just because a friend came in to speak to me for one minute, and the shop was very quiet anyway, and she is constantly messing around herself.
Once, after I had overheard her bitching about me to the others I burst into tears, and then she lied to her manager about what she had actually done, then apologised to me. A few months later, there were occasions where we got on better and I tried to make more of an effort to be louder and take part in conversation. She got me a Christmas card and gift which was very kind of her, and I bought her one in return. Once, I overheard one of the boys asking her why she dislikes me so much. She replied something that implied she really didn't give a damn about me.
There were a few occasions where I had to work alone with her, and I think she seemed to soften and become friendlier, much to my relief, but I stuck up for her once when somebody was being unkind to her, though she never thanked me or showed any kind of gratitude. However, she seems to have suddenly changed again, despite me not having done anything to offend or upset her to my knowledge.
For instance, her, and the other girl, who has no authority over me at all, when I am doing a job, one of them will just walk over and go, “I'LL do that, it's alright.”, not in a kind or helpful way, but in a bossy way. The thing is, I am perfectly capable of doing such jobs myself and these girls think they can just pick and choose whatever jobs they want and try to order me about, because they think they are better than me.
Recently, I chose to mop the shop floor. The team leader girl told the other girl to tell me to stop doing it, because she was doing it, even though nobody had told her to do it, she just decided herself.
I had already finished it though, so I told the girl to tell her. She did, and despite this, when I went to do the next job, the leader went and got the mop and just started doing it again; knowing full well I had already done it.
I was furious, and went to inform her that I had already done it, to which she replied “OK” in a patronising voice. The other girl constantly tries to tell me what to do despite having no power over me at all, and constantly speaks to me in such a patronising manner, even though I am almost four years her senior, e.g., putting on some silly high-pitched voice.
. I have no idea how to deal with these people, because I barely have any sort of backbone to stand up for them, and our manager is young as well, and they both seem to get on very well with her. How would others respond to them? Thanks.