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Could be more costly for business therefore customers
Could lose customers
Decreased market share
Workers could then be demotivated as business is failing
Efficiency and productivity decreases
More wastage
You will have to expand these points if it is a 10 marker also add in some of your own points from your workbook, it's always good to look at the mark scheme of a question and expand your answer from points given, and use word such as therefore and resulting in to help get extra points added in