The Student Room Group

How to progress within the Civil Service?

Hi all :smile:
This might sound like a silly question, but how does one progress after one's first job? Say you get a job as an EO, can you then be promoted as HEO, or do you have to apply for an HEO job?

How quick and difficult is it to progress?
(edited 9 months ago)

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Reply 1
You have to apply for a new job, you won't be promoted because that's not really a thing in the CS.

I don't have experience myself (yet), but I recommend checking out the reddit sub r/thecivilservice and reading up on some people's experiences there.
Reply 2
Original post by OriC13
You have to apply for a new job, you won't be promoted because that's not really a thing in the CS.

I don't have experience myself (yet), but I recommend checking out the reddit sub r/thecivilservice and reading up on some people's experiences there.


I see, that's what I thought. I wonder if there is ever any promotion. Quite strenuous to apply each time!

Thanks, I will definitely check it out :smile:
Reply 3
Original post by Cookie.Stars
I see, that's what I thought. I wonder if there is ever any promotion. Quite strenuous to apply each time!

Thanks, I will definitely check it out :smile:

Yeah it causes quite a few issues because with no promotion/pay rises it creates a massive churn where people never really stay in the same area/team and so they lack experts, all because they have to apply for a promotion elsewhere to get a higher wage!
Reply 4
Original post by OriC13
Yeah it causes quite a few issues because with no promotion/pay rises it creates a massive churn where people never really stay in the same area/team and so they lack experts, all because they have to apply for a promotion elsewhere to get a higher wage!


mmm I wonder why they do it that way. It might offer greater opportunity in a way but you could also end up stuck in the same job if not careful!
Reply 5
In the Civil Service, make sure you are moving every 2 years. Even if it's not a higher graded post, you should be moving laterally to another department at the same grade. That's how you get anywhere in the Civil Service. The worst possible thing you can do is be in a mid to low level grade working hard and doing your job well. If you do that, you will be in that same post in 20 years time and the people you mentored will be your manager's manager.

For example, say you are an EO HR advisor at the DWP. 18 months into that role, you should be actively looking for either an HEO role in any department, or a EO role somewhere other that where you are that is slightly different. So if there is a Contract Admin HR role at the Treasury at the same grade, then actively look to move there, and then make sure in another 18 months you are actively looking for any HEO role.

Nobody, literally nobody cares about loyalty and there are zero prizes for trying to do a good job. One of the most important things to remember is that for most roles, you are assessed on your ability to evidence your competencies - not your ability to do either the job you have or the job you want.
(edited 9 months ago)
Reply 6
Original post by OriC13
Yeah it causes quite a few issues because with no promotion/pay rises it creates a massive churn where people never really stay in the same area/team and so they lack experts, all because they have to apply for a promotion elsewhere to get a higher wage!


The civil service has pretty low churn/attrition. If there were high churn then it'd be easy for high performers / experts to get promotion within their own team.

If you work in a department that has (until now) retained pay progression then you'd get a higher wage for staying in the same job. Personal experience of comparing departments with and without pay progression, I've not noticed much difference in terms of churn.
(edited 9 months ago)
Reply 7
Original post by Trinculo
In the Civil Service, make sure you are moving every 2 years. Even if it's not a higher graded post, you should be moving laterally to another department at the same grade. That's how you get anywhere in the Civil Service. The worst possible thing you can do is be in a mid to low level grade working hard and doing your job well. If you do that, you will be in that same post in 20 years time and the people you mentored will be your manager's manager.

For example, say you are an EO HR advisor at the DWP. 18 months into that role, you should be actively looking for either an HEO role in any department, or a EO role somewhere other that where you are that is slightly different. So if there is a Contract Admin HR role at the Treasury at the same grade, then actively look to move there, and then make sure in another 18 months you are actively looking for any HEO role.

Nobody, literally nobody cares about loyalty and there are zero prizes for trying to do a good job. One of the most important things to remember is that for most roles, you are assessed on your ability to evidence your competencies - not your ability to do either the job you have or the job you want.


I get where you're coming from, and it might work alright for some people, staying in the same area can also work out alright as long as you're getting a variety of experience. I've been in 'the same' G6 role for the last five years and I feel its given me a more solid foundation interviewing for G5 posts than a set of different lateral roles would have. What I mean is I've able to give a cohesive set of competences which explain how I've lead/improved a function rather than cherry picking from a range of roles. What underpins your point is once you stop deriving competences from a job then move on.

Agree about the loyalty piece, but disagree about just being assessed against competences without regard for ability to do the job you're going for. Competency scoring is easily manipulated to pick 'the right candidates'. I've had plenty of candidates down scored as what they said was b$ or the competancies were 'fine' but lacked relevance to the role being applied for. Again, your mileage will vary.
Reply 8
Original post by Cookie.Stars

How quick and difficult is it to progress?


Others have covered the process bit, yes you apply for promotions rather than just getting given them.

How you progress is pretty individualistic, correlated with how good you are, with luck and personal circumstances thrown in.

If there were another recruitment freeze as per 2010-2012 then that'd slow you up in whatever period it occurred. If you had a kid that'd slow you up, if you wanted to stay in a particular geography then that'd slow you up etc.

Otherwise it's how good you are, and as Trinculo notes, how quickly you work out how to play the game.

I joined at HEO(D), got to G7 in five years, G6 a bit under five years after that, G5 a bit over five years after that. Others can get to G5 in their 20s, others again (the majority) won't ever get there, or indeed not want to.
Original post by Quady
The civil service has pretty low churn/attrition. If there were high churn then it'd be easy for high performers experts to get promotion within their own team.

If you work in a department that has (until now) retained pay progression then you'd get a higher wage for staying in the same job. Personal experience of comparing departments with and without pay progression, I've not noticed much difference in terms of churn.

Could you explain a bit more about the bold part of your response please?
Have new jobs been given a flat rate scale?

When I first applied for an EO campaign, I was certain it was ranged from £28,117 to 30 something, then when I got an offer (while waiting on a reserve list) and accepted it, the paperwork came through saying it was £28,117 - £28,117. I assumed this was a typo.
Reply 10
Original post by JDSensations
Could you explain a bit more about the bold part of your response please?
Have new jobs been given a flat rate scale?

When I first applied for an EO campaign, I was certain it was ranged from £28,117 to 30 something, then when I got an offer (while waiting on a reserve list) and accepted it, the paperwork came through saying it was £28,117 - £28,117. I assumed this was a typo.


Most departments removed pay progression (ie pay rises through through the pay band) from pay deals in the years following 2010.

Some, such as the Scottish and Welsh Governments retained pay progression. Perhaps others have, I've no catalogue of who did or didn't.

I've no idea about your example, but without pay progression as part of a pay deal then it's academic. Perhaps it was referring to national and London, but I'd have expected them to have been been stated separately. So perhaps it's a typo and worth clarifying. As I say though, potentially academic, unless you can convince a case to start on above the minimum of the band.
Original post by Quady
Most departments removed pay progression (ie pay rises through through the pay band) from pay deals in the years following 2010.

Some, such as the Scottish and Welsh Governments retained pay progression. Perhaps others have, I've no catalogue of who did or didn't.

I've no idea about your example, but without pay progression as part of a pay deal then it's academic. Perhaps it was referring to national and London, but I'd have expected them to have been been stated separately. So perhaps it's a typo and worth clarifying. As I say though, potentially academic, unless you can convince a case to start on above the minimum of the band.


It's based in Scotland and I have seen other EO posts also within DWP that had the ranged salary. I will double check when I start the role.

Thanks for the reply.
Reply 12
Original post by JDSensations
It's based in Scotland and I have seen other EO posts also within DWP that had the ranged salary. I will double check when I start the role.

Thanks for the reply.


Searching CS Jobs I was right.

There is a spot rate for EO, all the out of London roles advertise £28k, the only one mentioning £32k is the one also advertising for London.

https://www.civilservicejobs.service.gov.uk/csr/index.cgi?SID=cGFnZWFjdGlvbj1zZWFyY2hjb250ZXh0Jm93bmVydHlwZT1mYWlyJm93bmVyPTUwNzAwMDAmY29udGV4dGlkPTQyODk3MDk0JnBhZ2VjbGFzcz1TZWFyY2g=
Original post by Quady
Searching CS Jobs I was right.

There is a spot rate for EO, all the out of London roles advertise £28k, the only one mentioning £32k is the one also advertising for London.

https://www.civilservicejobs.service.gov.uk/csr/index.cgi?SID=cGFnZWFjdGlvbj1zZWFyY2hjb250ZXh0Jm93bmVydHlwZT1mYWlyJm93bmVyPTUwNzAwMDAmY29udGV4dGlkPTQyODk3MDk0JnBhZ2VjbGFzcz1TZWFyY2g=


So I wouldn't progress up the scale that blows, unless they made it a flat rate for all current and new employees, otherwise I'd always be paid less than current employees
Reply 14
Original post by JDSensations
So I wouldn't progress up the scale that blows, unless they made it a flat rate for all current and new employees, otherwise I'd always be paid less than current employees


It'll be a flat rate for everyone. (almost certain of that)

You've kinda identified why, when DWP got rid of progression through the band in 2010 (I was there) after a few years you ended up with someone with 3-4 years service being paid less than someone with 6-7 years in that grade, but they weren't necessarily any better at their job.
Original post by Quady
It'll be a flat rate for everyone. (almost certain of that)

You've kinda identified why, when DWP got rid of progression through the band in 2010 (I was there) after a few years you ended up with someone with 3-4 years service being paid less than someone with 6-7 years in that grade, but they weren't necessarily any better at their job.


That does make sense in regards to fairness and equality, but if it was capped, say 3 levels in that band, starting level for year 1, then move up for year 2, then top of band for year 3 onwards, that way you have progression, reward for gaining more experience in the role, but capped to stop any massive differences.

It's not a deal breaker but just in my had it was a start at £28k but end up with the role being £32k just takes a bit of the appeal away.

I guess my goal now will be progression via higher grades, SEO or HEO in time
Reply 16
Original post by JDSensations
That does make sense in regards to fairness and equality, but if it was capped, say 3 levels in that band, starting level for year 1, then move up for year 2, then top of band for year 3 onwards, that way you have progression, reward for gaining more experience in the role, but capped to stop any massive differences.

It's not a deal breaker but just in my had it was a start at £28k but end up with the role being £32k just takes a bit of the appeal away.

I guess my goal now will be progression via higher grades, SEO or HEO in time


I suspect you wouldn't advocate your suggestion if the flat rate was the top of the three levels you suggest :-)

Doing a bit of googling, in 2016 DWP implemented an 'employee deal' which particularly affected lower graded staff. T&Cs were worsened (eg contratual Sturday and evening working) but in return salaries went up. Existing staff could opt out of the deal.

The effects on pay scales are below as of 2020:
https://www.parallelparliament.co.uk/question/53278/department-for-work-and-pensions-pay
Original post by Quady
I suspect you wouldn't advocate your suggestion if the flat rate was the top of the three levels you suggest :-)

Doing a bit of googling, in 2016 DWP implemented an 'employee deal' which particularly affected lower graded staff. T&Cs were worsened (eg contratual Sturday and evening working) but in return salaries went up. Existing staff could opt out of the deal.

The effects on pay scales are below as of 2020:
https://www.parallelparliament.co.uk/question/53278/department-for-work-and-pensions-pay

Perhaps not but equally, if I had known the roles were flat rate at £28k in the first instance I wouldn't have been bothered either, it's just that now in my own head I have dropped £5k.
I worked in local government in my last job which had ranged ay grades and it was good as it gave us something to work towards.
I shall have a read through that link you have posted, thanks again
Reply 18
Thank you all.. that is all very informative. I have been offered 2 positions as EO, and hope to progress along.
Should having an MA help me along in anyway, or will it end up being rather irrelevant in the end? It is interesting, I've noticed education doesn't seem to play that big a part?
Reply 19
Original post by Cookie.Stars
Thank you all.. that is all very informative. I have been offered 2 positions as EO, and hope to progress along.
Should having an MA help me along in anyway, or will it end up being rather irrelevant in the end? It is interesting, I've noticed education doesn't seem to play that big a part?


Entirely irrelevant unless it's made you more performance than you would have been otherwise.

Education is quite important, certificates aren't.

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