The people I worked with were amazing and I love the products so that was all good. You have to approach and speak to everyone, so there is no hiding, you have to be confident and ready for people not to want to talk to you! They have mystery shoppers every month and management are very keen on their branch getting a good score. Our branch won the customer service award this year, and all the staff got to see Wicked in the west end, stay over in a hotel and have a meal out, all paid for with travel included.
The discount is 50%, and whenever a new product/range comes out, you get the lot mailed to your house to try out (so at xmas, you get the entire xmas range!) Incentives are really good, if you hit target, you get 10% of that months wage extra when you get paid.
I loved working there, and was really sad to leave, but I started Uni and have three young kids, so I couldn't juggle everything. Have you seen the new Lush Times? The valentines stuff is really cool!