Adult Dependant Grant Help

Hi can someone help with the below, SFE are saying i am not entitled to ADG but based on the calcs they use i am sure i am entitled.

Gross household income = £14,796
Disregard figure = £9,627
£14,796 - £9,627 = £5,169 is income assessed for grant entitlement

ADG = £2,757
CCG = £3,639
PLA = £1,573
Total potential grant entitlement = £7969

£7,969 - £5,169 = £2800.00

i Thought i would be entitled to it with the fact i only have £2800 and the income threshold is £3796