Heya!! Glen is overall a really lovely place, but I'll give you both pros and cons -
the good outweigh the bad and I'm not trying to paint it in a bad light! I stayed in Richard Newitt (right next to Glen Eyre Main Hall), however most sub-areas of Glen are similar. There is one post room (by the bus stop) and a laundrette on both 'sides' of Glen.
Pros: The closest accom to campus!! About 10-12 mins from Highfield, and 20 from Avenue. The U2B bus runs up to Chamberlain which is part of Glen which is super helpful with shopping, and you can catch the U2B at Cenotaph (big sculpture) in the town centre and get dropped off at home! They don't run as often as other buses though.
Really great facilities - My friends and I booked the cinema room out every Thursday for a catch-up, and it's always clean and well-maintained. However you can only use DVDs there, as the device pairing does not work. We also used the BBQ (there are 3 on my side of Glen) and were given a fire blanket and a little safety sheet. There is also a study room (which during my time was very quiet and a great resource! A lot quieter and easier to get a seat in than Hartley library, which is great but gets SUPER crowded on the lower floors during the day) and a music room. They are all free to use, but everything apart from the study room needs to be booked by QR code and pop to reception before you use it to activate your key fob! There are also bike sheds I believe, but I never used them. Same goes for the gym and squash court which is behind the laundrette!
Absolutely gorgeous - a lot of thought has been put into landscaping and making it a really pleasant and homey place to live! I'm aware it's not high on everyone's list, but it really put me at ease in a new environment with so much green space and fresh air.
Site staff - there is a manned reception the vast majority of the time, and I believe also a 24-hour hotline for problems and noise complaints. The security of the site is really good, and while people such as pizza delivery drivers were allowed on site, it feels like a very private area, and I had no trouble with non-students wandering around the site as some accommodation (such as Archers Road being on a busy public street - they do have extra door codes and security though!) have had this year.
Rooms - I chose an enhanced shared bathroom, and I had a very beautiful and large room on the ground floor with windows on two walls. I can't speak for other accommodations, but I had a much larger room than my friends who chose en-suites, and the shared bathroom was cleaned alongside the kitchen weekly. It has lots of room for stretching out, hosting parties and little late-night dance battles!
Halls activities - Every term there are multiple halls activities sessions which are mainly held in Glen Eyre Main Hall/common room (they're in the same building). I did the Nintendo Switch night and the Easter egg hunt, but there are heaps more like Taskmaster and pumpkin carving. They're all free and are a great chance to meet others in your accommodation block, although the ones I went to were not very well-attended - I reckon this is because they're not very well-advertised and you've gotta check the 'What's On/Halls Activities' on the MySouthampton app! They are run by second and third-year students, and so if nothing else are good for advice and a break from your room! I will be a halls ambassador next year and will be running some of them, so I might see you there!
Cons:The wildlife is lovely, IF IT STAYS OUTSIDE! Unfortunately I had some trouble with flatmates leaving food uncovered and out on surfaces for multiple days at a time, and we ended up with a rat in our kitchen. 0/10 would not recommend! Rats are unfortunately common on the Glen Eyre site, and although they don't disturb pedestrians, be aware that due to the age of some of the buildings (especially Richard Newitt), they absolutely will find a way in if there's food on offer.
The site staff, although helpful where they can be, unfortunately can't always help. When it came to technical problems with device paring in the cinema room, I'm disappointed to say the staff member asked me (and my group) to try again with an already unsuccessful method and while we were working on it left the room and returned to reception without informing us or helping us further.
Planon - Planon is the service on which you report any problems with your accommodation, and also how you book spaces on site. The QR code on the posters did not work for me, so I would recommend you report things on Planon through SUSSED (you will get this login when you join the university). I reported my door lock which gave up the ghost in my final term, and within 24 hours a workman came to fix it. However, when my flatmate reported the rat through Planon in December, it took until late February for any form of action to be taken. Although the rat was indeed caused by the rotting food some of my flatmates left out, the rat remained in our kitchen for three months, tearing into packets and leaving droppings. We ended up contacting the university to appeal the accommodation team's lack of action on that front, and we received compensation and a promise that both the reception team and the site staff who respond to Planon requests would not let that happen again.
So my time in Glen was mixed but overall good: I made much closer friends with my coursemates then my flatmates which may also happen with you - please don't worry too much if it does work out that way! Some of my friends are also really close with their flatmates, others like me didn't get on so well. It's all luck and who you are put with, but if you don't fall on your feet you will find them! Please do let me know if you have any other questions at all (more on Glen and its facilities, or about how things work in the uni, or anything else I can do for you!), I'm more than happy to help!!
Also just a reminder that these are my personal experiences, and may not be true across all subsets of Glen (Hartley Grove, Chamberlain, New Terrace, J-Block, etc) and also may not be shared by others from Richard Newitt!
Steph