Barclays Job Interview

That's a toughy, as a lot of places may see those as different things, especially for customer service. what I would do is check what Barclays sees those competencies as, and what they typically look for from these. That can give a good idea of what the questions will be based around.

for Barclays, I think they look for interpersonal skills like building relationships and working with other people, as well as reflecting on your strengths. I found that the control environment means finding and managing risks, so how you'd act and approach situations. Technical for customer service sounds like it'd be based around helping people.

So really your questions will likely be based around times when you've shown these things from your previous experiences. Hope this helps!

Idk if this helps, they sent me this, I just kinda need what to expect, so I can prep for the questions. I have attached a link with a screenshot, maybe that you can help me what sort questions to expect https://ibb.co/nrHKp6f

Hi! Have had a look at what you sent and it seems you will have a mix of competency and strength based interview questions. I would definitely recommend looking up if you need to know more about how to answer interview questions.

From my perspective I think they will ask you about their competencies and values and how you match to those. What knowledge you have of completing certain tasks e.g. risk management skills, have you used a platform similar to what they use? Expect these types of questions too.

Would recommend you look at each section of this link you sent, gives some good information on what they will expect.
Best of luck and hope all goes well!

Hello,
I do have Barclays job interview for customer service advisor next week. What kind questions shall I expect? I was told I will be assessed on the following 3 competencies:
• Interpersonal Skills
• Control Environment
• Technical Skills
Any help would be appreciated