The Student Room Group

IT Service Desk Analyst

Hi just wondering more about this job title and what does it involve please.
Reply 1
When someone cant work cuz the IT has gone wrong they tell the IT Service Desk. IT Service Desk Analyst decides how important it is and if they cant sort it sends it to someone who might.

When someone cant work cuz they need some IT they tell the IT Service Desk. IT Service Desk Analyst decides how important it is and if they cant sort it sends it to someone who might.

Though why not just read a job description?

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