EU Migrant worker transfered to Student Finance England

Good morning, can someone help to understand what is happening.
I applied on 23rd pf Sept as a Eu Migrant Worker, I sent everything except my letter of Employment, when I was told do send the letter of employment I did this and after a few weeks I was transferred to Student finance England and now I can do everything online.
My question is what it means that I was transferred to Student Finance England, the application is still processing and I was told that this transfer is a good sing and now I have to wait for my payments.
But my application is still processing and it says that I have actions to complete.
Question 1: If I was transferred to SFE from Eu Migrant Worker what it really means?
Question 2: I sent via Royal mail all the Documents for my Eu Migrant Worker application, do I need to upload again same Documents sent with Royal Mail?

This is Taking too long, I've already finished first semester and if I call SFE I get different answers all the time.
Can someone help me please with some clarification?
Thank you.Kind Regards.

Reply 1

SFE Clare

Official Rep

Hi Ionut,

You would be best contacting us via live chat or calling so that an adviser can check this for you.

https://logon.slc.co.uk/cas/login

0300 100 0607

Thanks, Clare

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