(Original post by IGX_RSV2)
Some customers just don't realise that most staff HATE having to ask them for ID if they look under 25.
Anyways, I had a fairly "complex" (not really complex though)decision to make yesterday evening. A woman who was in her 40's maybe, wanted to buy some beer. However she was with her son who looked under 18, let alone 25!. Anyways I had to ask her son for I.D because she had said to him "put your stuff down on the counter so he can scan it" That "stuff" was the beer. Of
course a fuss ensued because she started trying to claim it was for her. Thankfully my supervisor made her go on her way (without the rest of her shopping as well!).
Found out after I had indeed made the correct decision. My supervisor had overheard the woman asking the son which beer he wanted and saw him pick it out. As far as I'm concerned, if I suspect in any way that that alcohol is going to someone who I believe to look under 25 and have no I.D. to tell me that they are at least 18, I will not be letting you buy alcohol if I serve you.
I'm not always that stingy on alcohol sales though. It's just I heard things that led me to suspect it was for the son. We're told to approach things like parents and their children with common sense.