Annoying customers

About the chips thing, that ISNT a stupid question as you can get chips in the cartons, you can get them in cones, or you can get them in a little tray then have paper wrapped around them or those little cup things that places like mcdonalds do.

I personally never know when I go to a burger bar place if I will get the cup things or a small box like you get chicken in at kfc.

They could of asked if they came in a box as they wanted to walk around with them and maybe share them

*stalk*

i don't think its that big a deal taking them to the tills or other deparments... i was in jjb sauchiehall street (dump) with my friend who wanted new footie boots and we waited like 15 mins at the shoe section until we saw a member of staff lol

Haha, I know how perilous it is to point that out- the amount of times people have brought their children in and I've been unable to identify the gender of the child...I end up having to encourage them to point out a few shoes that they like and that gives me an idea, but then there are always the times, as you said, when parents will give a girl boy's shoes or vice versa.

I feel really sorry for the kids who are forced by their parents to have certain shoes. Sure, if they ones they wanted were more expensive or not as good a fit or that sort of thing, I could understand it. But the amount of times I've said, "yep, these are a good fit!" to a pair of reasonable shoes that the child likes and the parent has been like, "um, NO. I'd prefer if we bought THOSE ones for little Jimmy- those ones there, the ones that look like they should be for a ninety year old woman. They're better."

And if they don't fit as well, the parent won't hear it!

And oh my goodness, when we get parents with multiple children coming in, and they expect to have one trained fitter per child. Um, no? We don't have an unlimited number of staff members! One per family is enough!

Sorry about the rant. The majority of the time we have lovely customers, surprisingly so. It's just you get the odd few who really don't appreciate the effort we put into making their shoe shopping experience a good one...

The fact that the menu says "box of french fries" should have told them really

You didnt say that originally though lol, that and I have seen the words box of french fries before and go one of those Mcdonald like cartons before so its always safe to check.

Does reming me of something I read yesterday though in the Metro where someone who worked at a train station said he was fed up of being asked questions like which end is the front of the train(which does confuse me) since do they consider the front as the end train in the direction the train is going or the end which at the final/first station ias against the barrier thing.

I assme its the end train in the direction train is going but as trains can change direction onto different lines part through the journey I like to be sure.

As well as just being a pain, we have a system which means when we get cashed up at the end of our shift, the manager will look through what we call "T-Reds" (till reductions), and if they're over 4% (as in 4% down from what you would have taken had you not had to void items on the till), you get a retraining slip, enough retraining slips and you get a warning. It's an inconvenience to have to void stuff yeah, but getting a formal warning for doing it repeatedly is far worse

Is there anyone on the student room who works in a shop, supermarket, restaurant etc and had really annoying customers.

I work in mcdonalds and we have had our fair share. One threatened to throw a brick with a bacon and egg mcmuffin selotaped to it through the window because he had apparently had a burnt one in the past and apparently the one he had on this occasion was burnt too (it wasnt at all) He never did throw it through the window.

Seriously? God knows how I'm allowed on front then

Surely you can't get told off if it's the customer's own fault? Much of my voiding and refunds are due to the customer's own inability to order. The amount of times that someone will order something then change their mind lately is very irritating.

I work in a 5* hotel where the prices for a room go up to £1200 per night......I often have to serve snobs who look at me like I'm a piece of crap while I pour them champagne and serve them caviar......Sometimes you also get those filthy men who try to 'charm' you or invite you back to their hotel room.

On the upside,the nice people give me good tips and I have met some cool celebrities

I could never go for excessive indulgance like that even if I was a celeb and it was paid for.

For me I would go to a nice local hotel ad no notice(so the prices would be like £60-£90 for 1 person) or book a country house one in advance and would rather have a glass of coke and a pizza or curry than caviar and champagne!.

Lol really? I think I would. If I had earned the money,and I thought I deserved a little (or big) treat,and I wasn't sacrificing anything,I'd definitely stay in a 5* hotel for a weekend. You get treated like your practically royalty,fine wine,fine food,great service, doesn't sound too bad to me

However,a quiet weekend in a country house with a pizza and coke also sounds pretty good to me.....I'm easily pleased That option also sounds more realistic if I was to consider the peanuts I get paid lool.

Seriously? God knows how I'm allowed on front then

Surely you can't get told off if it's the customer's own fault? Much of my voiding and refunds are due to the customer's own inability to order. The amount of times that someone will order something then change their mind lately is very irritating.

Thats why I dislike it, I want my own independance and for me a nice meal is mince and tatties or a roast dinner so to have caviar seems too indulgant.

Plus even if I was rich I would rather spend that money on crazy things like getting taxis everywhere and perhaps buying some drinks for friends or to buy a games console.

Yes I have got in trouble for my t-reds before because it is one way that people can steal. Someone was recently fired from my store, they were taking orders and accepting the money and then voiding off everything from the till and putting it in their pocket. An employee from another store spotted this and reported them and we haven't seen them since.

Head office also get a bit suspicious sometimes aswell.

Couple of tips to avoid t-reds:

- Wait until a customer has said everything before putting through the big mac on its own.

-Tell customers what is in a meal.

-Scan their person for vouchers.

-Upgrade to large through the employee meal section

-Add any extra charges on as dips (i.e. I want a black coffee, no make that a latte. You would have already pressed black coffee but then add a sweet chilli dip to make it up to 1.39 or however much it is.)

-Pre-reds (not sure if that is the proper name) if you have 2 big mac meals on the screen both with cokes and you have not yet pressed take out and they cancel one of the meals, put through an extra drink and then press take out, it will give you the "too many drinks" message. Now press 1 and then big mac meal and it will change automatically without the need for a managers card and it will not show up in the t-reds. (This only works for meals and their drinks)

My apologies if you knew those or find them patronising but I am procrastinating

Yes I have got in trouble for my t-reds before because it is one way that people can steal. Someone was recently fired from my store, they were taking orders and accepting the money and then voiding off everything from the till and putting it in their pocket. An employee from another store spotted this and reported them and we haven't seen them since.

Head office also get a bit suspicious sometimes aswell.

Couple of tips to avoid t-reds:

- Wait until a customer has said everything before putting through the big mac on its own.

-Tell customers what is in a meal.

-Scan their person for vouchers.

-Upgrade to large through the employee meal section

-Add any extra charges on as dips (i.e. I want a black coffee, no make that a latte. You would have already pressed black coffee but then add a sweet chilli dip to make it up to 1.39 or however much it is.)

-Pre-reds (not sure if that is the proper name) if you have 2 big mac meals on the screen both with cokes and you have not yet pressed take out and they cancel one of the meals, put through an extra drink and then press take out, it will give you the "too many drinks" message. Now press 1 and then big mac meal and it will change automatically without the need for a managers card and it will not show up in the t-reds. (This only works for meals and their drinks)

My apologies if you knew those or find them patronising but I am procrastinating

Yes I have got in trouble for my t-reds before because it is one way that people can steal. Someone was recently fired from my store, they were taking orders and accepting the money and then voiding off everything from the till and putting it in their pocket. An employee from another store spotted this and reported them and we haven't seen them since.

Head office also get a bit suspicious sometimes aswell.

Couple of tips to avoid t-reds:

- Wait until a customer has said everything before putting through the big mac on its own.

-Tell customers what is in a meal.

-Scan their person for vouchers.

-Upgrade to large through the employee meal section

-Add any extra charges on as dips (i.e. I want a black coffee, no make that a latte. You would have already pressed black coffee but then add a sweet chilli dip to make it up to 1.39 or however much it is.)

-Pre-reds (not sure if that is the proper name) if you have 2 big mac meals on the screen both with cokes and you have not yet pressed take out and they cancel one of the meals, put through an extra drink and then press take out, it will give you the "too many drinks" message. Now press 1 and then big mac meal and it will change automatically without the need for a managers card and it will not show up in the t-reds. (This only works for meals and their drinks)

My apologies if you knew those or find them patronising but I am procrastinating

That's why the uniforms don't have pockets obviously

But thanks for the tips though I'm somewhat sceptical as to whether my store bothers with t-reds. Quite a few different people can be serving on the same till throughout the day, so it's probably too much effort for our managers to work out the t-reds per person...otherwise I feel it would have been mentioned to me before.

Shall keep an eye out on my use of the swipe cards though Main offenders are still the sort of people who order a meal..you total it for them and they suddenly decide they just want a cheeseburger

I work for a supermarket, so excuse me if I'm wrong, but if you changed the black coffee to a latte by adding a sweet chilli dip, would your stock levels not be wrong? Like even when we have a bag of peppers, which are the same price, we should press the button for each individual colour.