DWP Executive Officer

I have applied to Plymouth UCR role, have to do my interview by Wednesday.

So have you applied to Plymouth?

I will do it my interview today. And will take it from there once I get my results

How did you score in the sift?

When I applied there were 6 questions but now I think they changed it to 3 only which probably means ur interview results will be ready a lot sooner. These are all the questions I came across in my interviews. Most of them are similar so u don’t need to make a different answer for every question. I don’t know anyone that applied to UC review so there maybe questions that I haven’t listed or they may have changed the questions completely. I’d ask someone on here who has recently done the interview. I used the WHO model in my answers. If you’d like help or want me to read through your answers I’m happy to do that as well.
Communicating & influencing:
How would you deal with a difficult customer and influence them to an agreeable outcome?
A time you communicated complicated information clearly?
A time you adapted your communication style to achieve an outcome?
A time you used your communication skills to influence others?
Managing a quality service:
A time you went above & beyond expectations to provide a great service?
A time you had to balance competing priorities in your workload?
A time you demonstrated exceptional customer service?
A time you improved customer service by identifying and mitigating risk?
Making effective decisions:
A time you made a difficult decision that impacted others?
A time you analysed evidence to make a decision?
A time you made a quick decision on a complex issue?
How would you approach making a decision to ensure it is fair and impartial?

I don't know. They just told me about my score from the SJT. And my score was 313. And maybe after 2 days received an invitation for the pre recorded interview. Which I just did. I'm not very happy how it went. I was nervous. And that time count down was stressing me more. Tried to look at the camera as much is possible. But was hard. So, I wouldn't be expecting a positive feedback. But at least I have an idea of this type interview

Hello! Just wanted to say thank you. I did my interview, even though that went bad.... There was 2 questions that you told me about. And I was so happy. Thanks again

Do u remember the question that I didn’t list?

Making Effective decision
Tell me about a time you have to make effective decision on a subject when their was more than one option available? Just they asked in the different way, but the content was this. Making Effective decision when you have more than one choice

Did u just answer it using an answer you already had? If u did I’m guessing you’d still have a chance as it still links to the making effective decisions behaviour.

Hi newbie here! I’ve just completed my interview for 677 Plymouth UCR. Would be great to keep in touch with anyone else who has applied for this campaign!140 vacancies so hoping I’m in with a chance although I feel I fluffed the 1st question by repeating myself before realising and correcting my answer loop! Ha

Hi, that's great. Good luck to you! I'm just curious is this 140 available positions are only for Plymouth? Because first I saw the job advert in civil service website and there the advert was saying this xecutive Officer - Plymouth and then was EO-National 🙄. And once I started to apply it took me to the DWP website where it says only for Plymouth 🙄. But anyway they have also 175 positions for Swindon if I remember correctly.

Hi, that's great. Good luck to you! I'm just curious is this 140 available positions are only for Plymouth? Because first I saw the job advert in civil service website and there the advert was saying this xecutive Officer - Plymouth and then was EO-National 🙄. And once I started to apply it took me to the DWP website where it says only for Plymouth 🙄. But anyway they have also 175 positions for Swindon if I remember correctly.

Hi, that's great. Good luck to you! I'm just curious is this 140 available positions are only for Plymouth? Because first I saw the job advert in civil service website and there the advert was saying this xecutive Officer - Plymouth and then was EO-National 🙄. And once I started to apply it took me to the DWP website where it says only for Plymouth 🙄. But anyway they have also 175 positions for Swindon if I remember correctly.

Yes just for Plymouth, 140 jobs and around 4000 applications went in for the role

From what I can tell it’s just Plymouth. My friend who works there says they’ve taken on hundreds in the last 6 months.

I don't know how to feel about it 🤔. With all those high number of available positions..... I

What do you mean?

I just wonder why they have so many positions open? Like the comment above from Bes 182 said there is 4000 positions open 🙄