Annoying customers

I had my first ever complaint about me sent to Head Office because the card machines weren't working. I tried twice in one machine, and asked her if she was okay with swapping over, and she said fine. Tried it twice and it still didn't work. She was going crazy shouting that it wasn't her card being declined because she had money in the account, that we were trying to thieve off her bank account and if the charges had come off she was coming round to take it out of my purse. Then she insisted we should have had a sign up saying the card machines were broken, even though they had JUST broken and btw, they worked with every single card after she'd left. She stared at my name badge and kept repeating my name, insisted I get my manager and started screaming at him too, who thankfully took my side and told her she wasn't allowed to shout at his employees and the card machine not working was hardly a plan to inconvenience her.

In the end she left her £4 worth of stuff and took a little note she'd made my manager write with my name, his name and the head office's number... I can imagine the phone call though "I went to your shop and the card machines didn't work and they didn't give me my stuff for free! Fire them!"

Every other customer in the queue was lovely though even though they'd been kept waiting 15 minutes. After she stormed out shouting I asked my first customer "Could I ask if you're paying card or cash?" and she just started giggling and bitching about the previous woman.

I hope you didn't have to clean it up. You have to have special health and safety training (and equipment) to deal with human waste (i.e. it's not in the job description of a shop assistant).

I work in a nursery, where we change the nappies of those who still wear them once every three hours. We have 'special equipment' (latex disposable gloves and an apron) but I've never received "special health and safety training" in order to be allowed to do this.

To be fair, in France they do sell beer with meals (think its Heineken)

Yeah i Know, but tbf, i've never heard of it in england! If i know they sell it in france then surely people would know it's not sold in maccies in england. lol

There's another man who constantly criticizes EVERYTHING. For example, he complains that the biscuits aren't fresh, the coffee isn't freshly made and that the prices are too high (none of this is even true).

Well that's part of your job thought isn't it. If you're a shop worker it would be unreasonable to expect you to clean up the **** of feral customers. I asked the original poster if they were asked to because I can imagine that might happen- dogs body type job/do what you're told or be fired kind of thing. It's a job for a specialist team and not the responsibility of ordinary shop floor staff.

I work in a coffee shop which is in a hospital. We have loads of regulars who are so annoying!

There's one Chinese nurse who is obsessed with jam donuts. She waddles up to the checkout with a face on her like a slapped arse and asks for one every time and NEVER says thank you, but instead, gives you the dirtiest look ever.

There's another man who constantly criticizes EVERYTHING. For example, he complains that the biscuits aren't fresh, the coffee isn't freshly made and that the prices are too high (none of this is even true).

There's also this one vegetarian doctor who always complains about the lack of vegetarian options, and proceeds to lecture you on the benefits of vegetarianism and all the bad stuff that's in meat and blah blah blah.

Then there's the annoying ones who order coffee when the shop is practically closed (one shutter down, most machines on a wash), and the ones who leave their dirty messes all over the seating area despite there being 3 bins and a sign that clearly asks customers not to leave rubbish. People who order the wrong thing and then blame you also extremely irritate me.

I had my first ever complaint about me sent to Head Office because the card machines weren't working. I tried twice in one machine, and asked her if she was okay with swapping over, and she said fine. Tried it twice and it still didn't work. She was going crazy shouting that it wasn't her card being declined because she had money in the account, that we were trying to thieve off her bank account and if the charges had come off she was coming round to take it out of my purse. Then she insisted we should have had a sign up saying the card machines were broken, even though they had JUST broken and btw, they worked with every single card after she'd left. She stared at my name badge and kept repeating my name, insisted I get my manager and started screaming at him too, who thankfully took my side and told her she wasn't allowed to shout at his employees and the card machine not working was hardly a plan to inconvenience her.

In the end she left her £4 worth of stuff and took a little note she'd made my manager write with my name, his name and the head office's number... I can imagine the phone call though "I went to your shop and the card machines didn't work and they didn't give me my stuff for free! Fire them!"

Every other customer in the queue was lovely though even though they'd been kept waiting 15 minutes. After she stormed out shouting I asked my first customer "Could I ask if you're paying card or cash?" and she just started giggling and bitching about the previous woman.

And he goes there because...?

This! You ask them what they want 3 times and they repeat it only for you to do it and them say it's wrong.

Also people who walk on my wet floor, there are signs! why walk in the middle?

Had a lady today who ordered a single expresso, i always double check with customers that they are aware its a shot of pure coffee as have had people order it because it's cheapest and getting annoyed its so small or else getting it confused for cappucinos, anyway asked this lady who then got really arsey with me, i wasn't being condesending and she decided to shout that not all people are idiots and old people know what expressos are as she sat down. I was only trying to give good customer service!

Me: Well, this is a female, and you're clearly male

last time i checked (about a month or so ago) the only veggie thing on the Maccie D's main menu was fries (the apple pie, and spicy veggie deli are not vegetarian).

so its a bit less then 'limited choices'

Yeah, the veggie deli not being vegetarian is pretty pointless. lol, Oh and the salad you can have as a main or a side, there are different sizes. Don't shoot the messenger, i just work there, i don't eat mcdonalds food anyway. Haha.

What if it was a female who had rrreeaally lost her looks since the picture was taken