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how will we know what to do each day? can someone explain

Well it wasnt working in store either, so the lady who was training me sorted the password out and she gave me a new password and told me to check it when I get home, but that still isn't working

Reply 6402

Gabe_4

Original post by zoepetre

how will we know what to do each day? can someone explain

Go on the NEP and it will tell you what floor you will be working on & then when you clock in on that floor there should be a rota telling you what to do and where to go

(edited 8 years ago)

Reply 6403

zoepetre

Original post by Gabe_4

Go on the NEP and it will tell you what floor you will be working on & then when you clock in on that floor there should be a rota telling you what to do and where to go

It doesn't tell me what I'm doing and where I'm going? It only says I'm working on childrens wear, or womens wear.

Reply 6404

PsychologyNerdy

Original post by Gabe_4

Well it wasnt working in store either, so the lady who was training me sorted the password out and she gave me a new password and told me to check it when I get home, but that still isn't working

Are you a sales temp?

Reply 6405

puddingbot

Original post by zoepetre

It doesn't tell me what I'm doing and where I'm going? It only says I'm working on childrens wear, or womens wear.

After you clock in and go down to the floor (childrenswear, womenswear, or whatever) ask someone where the floor control is (I think different stores call this different things but basically there should be a printed rota for each department, detailing who is in that day with start and end times, and breaks plotted in etc). This will let you know when your break is and also let you know which "zone" of the floor you should be on -- if you're not sure what the zones are, just ask. Each department/tillpoint should also have a book with tasks written in it each day -- if you've just started you may not know how to complete them all but there may be a few you can get on with when you get a chance, and ultimately the best advice is just to ask if you're unsure or want to be taught something new.

(edited 8 years ago)

Reply 6406

Gabe_4

Original post by PsychologyNerdy

Are you a sales temp?

No a part time sales consultant

Reply 6407

genson

Has anyone actually been able to get some extra shifts using the employee portal? There are never any shifts available when I check and a friend told me every time he's worked extra shifts, it's because he's asked a manager.

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Reply 6408

LouiseORahilly

Went in about the shift I couldnt do today just talked to someone on tills and they told me to remind the person at induction tomorrw. Went home and the nep was updated and that shift is gone my other one is there so seems to be no problem :smile:

in the email I got about induction it told me to wear something smart in it so was going to wear black trousers and a blouse I dont have too many smart looking clothes!

Reply 6409

zoepetre

Original post by goodwinning

I got about 5 extra shifts, but I literally checked NEP every hour every day.

Reply 6410

genson

Original post by zoepetre

I got about 5 extra shifts, but I literally checked NEP every hour every day.

I'm going to start doing that then and see if I'll have any luck. I thought maybe I just wasn't seeing any available shifts as I've only just started. Really want to get some extra shifts as I'm only on 8hrs and I've got so much free time this summer.

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Reply 6411

PsychologyNerdy

Original post by zoepetre

I got about 5 extra shifts, but I literally checked NEP every hour every day.

Are you a sales temp?

Reply 6412

laurens1606

Hi, I've got a phone interview for a sale temp job tomorrow, just wondering what kind of questions will be asked? thanks :smile:

Reply 6413

zoepetre

Original post by PsychologyNerdy

Are you a sales temp?

yeah

Reply 6414

PsychologyNerdy

Original post by zoepetre

yeah

Do you know if you had to do anything on learning portal? You're so lucky to be getting extra shifts! The store i'm at has none!

Reply 6415

tinkerbell_xxx

Original post by zoepetre

It doesn't tell me what I'm doing and where I'm going? It only says I'm working on childrens wear, or womens wear.

Where does it tell you what department you are working on?

Reply 6416

PsychologyNerdy

Do the sales temps get given a next sale shirt?

Reply 6417

PsychologyNerdy

Original post by tinkerbell_xxx

Where does it tell you what department you are working on?

On mine it has WW next to it and it means womenswear

Reply 6418

puddingbot

Original post by PsychologyNerdy

Do the sales temps get given a next sale shirt?

Yes AFAIK; all staff members had to wear a sales shirt at Christmas.

(edited 8 years ago)

Reply 6419

ryanroks1

Just had my sales temp induction, so I thought I'd share a few things that might help some people.

Firstly, the shifts listed on your NEP could be wrong. This was the case for everyone at my induction, and instead we were handed out a little card which had room for us to write them down. This was a bit annoying for me because NEP said I started at 11am, whereas actually it's 5:30am! As for the uniform, we were told to wear casual for the Friday evening where you'll basically be marking down the stock, and then we were provided with free sale t-shirts which must be worn on the day of the sale. I'm not sure if this is company wide policy, but at least that's the case for the store I'm at. The induction was quite lengthy and involved a few videos, and then a few practical exercises to test using the marking down equipment and to practice recovery at speed (basically picking up clothes). After that, we had a tour of the store and fire exits and then a debrief to tell us where to go on arrival.