Hi @Jassie03,
I'm currently in a similar situation to you, parents payed £3.5k ( just before I entered yr 10) for me to use this outdated website with people that look like they're from the 90's. Like you said the websites super slow and just useless.
Before my parents bought Exemplar Education a.k.a trash,I had a man (more like a con artist) come in and make me take two tests, one maths and one english, they were a page each with about 15 questions each. The questions were just random things like simple ratio, addition or definition of a verb, they were barely enough to give the man insight to my abilities.
Quick bit of info- back then I was just about to start yr 10 (2018) my english and maths grades were A/B or 7/6 as you might call it now.
Anyways, I finished the questions on the two sheets of paper and I left some questions blank that I didn't know. Miraculously, he marks the paper and just from TWO sheets of paper with SIMPLE questions he says the following statement " your child has the maths/english abilities to that of a year 6 he needs immediate help" if that was the case how was I achieving A's and B's in english and maths tests and reports done throughout the year, with teachers saying they were confident in my abilities to achieving even higher grades for the year. I was dumbfounded to say the least, apparently some 50 year old knew me and my academic abilities better than my teachers in school in a matter of minutes and over two 15 question sheets of paper.
My parents god knows why bought the 'exemplar education tuition website' they are now paying £66 a month for a couple of years to pay off this scam of a maths/english website.
To conclude, please stay away from exemplar education its caused me so much unneeded stress and pressure just thinking of the money my parents wasted. The amount of times I've told them how awful it is they just don't accept it. I'm just doing what I can to spread the word about this 'company', it would be appreciated if others would too. Thanks a bunch for listening to me