Official Durham University freshers 2023 chat

I have just received my accommodation from castle (single room w/ shared bathroom). The address says the Castle, do you think this means I'm in the castle walls or am I still probably in one of the other accommodation blocks?

I completed my enrolment this morning but didnt receive a confirmation email so I logged back in to see what it said and its prompting me to start it again. Should I do it again or give it a while and see what happens? Thanks!

Hi, I just have a quick question about the college accommodation fees. For some reason I am having to pay for the 39 week license even though I am only going to be in college during term time. Is there a particular reason for this? (I’m in Hatfield College btw)

Thanks.

I had an email about enrolment then it was followed up with an email saying the last email was a mistake, and that I still needed to wait for an email with login details before I could enrol. Does anyone have any idea how long it will take for this email to come through?

Hi there

Students don't usually get to decide the length of their license term which is set by the college itself. For most students in most colleges, the standard term is 39 weeks irrespective of whether you stay during term-time or not. The same goes for private housing as well, the contract is for the entire year and you cannot opt out of certain holiday months just because you're not living there during that time.

Hope that clears it

-Himieka

When I try to log onto the banner self service it keeps saying 'login forbidden', I dont know if I'm doing something wrong or if its not working

When I try to log onto the banner self service it keeps saying 'login forbidden', I dont know if I'm doing something wrong or if its not working

I had similar issues and spoke to them today, they said its down at the moment but hopefully will be fixed and running again properly soon!

I had similar issues and spoke to them today, they said its down at the moment but hopefully will be fixed and running again properly soon!

When logging into banner self service, what part of the username do i use. Do i use just the unique bit or it as a whole with the Durham email formate after?

When logging into banner self service, what part of the username do i use. Do i use just the unique bit or it as a whole with the Durham email formate after?

I'm pretty sure I've been using the full email with the unique letters and numbers they gave us @durham.ac.uk

I don’t know if it’s the same for you with Everything being set up like your emails yet and what not but current students have to go through a Microsoft log in rather than the portal which is for applicants which asks for email, password and authentication to get in. This may not have switched over yet for freshers though.

When logging into banner self service, what part of the username do i use. Do i use just the unique bit or it as a whole with the Durham email formate after?