Buyer not replying to messages - Depop
Hi!
So I sold a jacket on depop, the zip toggle is missing, but I forgot to mention that in the description. Someone had just brought the item and I messaged them saying “just to let you know the zip toggle is missing if you want a refund that’s absolutely fine… if you want to keep it I can post now” it’s been 24 hours and no reply. I sent another message saying something like I won’t post the item until I receive your reply since I don’t want you getting an item that did not match what you wanted.
What would you do?
So I sold a jacket on depop, the zip toggle is missing, but I forgot to mention that in the description. Someone had just brought the item and I messaged them saying “just to let you know the zip toggle is missing if you want a refund that’s absolutely fine… if you want to keep it I can post now” it’s been 24 hours and no reply. I sent another message saying something like I won’t post the item until I receive your reply since I don’t want you getting an item that did not match what you wanted.
What would you do?
They evidently aren't that fussed. If they've paid for the item already just send it to them.
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