Hi!
So I sold a jacket on depop, the zip toggle is missing, but I forgot to mention that in the description. Someone had just brought the item and I messaged them saying “just to let you know the zip toggle is missing if you want a refund that’s absolutely fine… if you want to keep it I can post now” it’s been 24 hours and no reply. I sent another message saying something like I won’t post the item until I receive your reply since I don’t want you getting an item that did not match what you wanted.
What would you do?