Customer Service Consultant -HMRC (044R)

How long after this email do you usually get a call/email for formal offer? Did you anyone else received this email before been made a formal offer?

"Your file is with our audit team undergoing final checks. When this is completed and there is no further information needed, HMRC will be in direct contact with you regarding start dates."

Reply 1461

Ladynevertells

1

Original post by phili20

How long after this email do you usually get a call/email for formal offer? Did you anyone else received this email before been made a formal offer?

"Your file is with our audit team undergoing final checks. When this is completed and there is no further information needed, HMRC will be in direct contact with you regarding start dates."

I waited a week after my file was with the audit team.

Reply 1462

Victoriamj

5

Original post by phili20

How long after this email do you usually get a call/email for formal offer? Did you anyone else received this email before been made a formal offer?

"Your file is with our audit team undergoing final checks. When this is completed and there is no further information needed, HMRC will be in direct contact with you regarding start dates."

I didn't get any email after all my checks and references were sent. I emailed them myself on Friday and they basically said my file was with audit but that they couldn't give me a time scale :frown:

Reply 1463

Ladynevertells

1

Original post by Victoriamj

I didn't get any email after all my checks and references were sent. I emailed them myself on Friday and they basically said my file was with audit but that they couldn't give me a time scale :frown:

I made a chase call too and seemed to move quickly after that.

Reply 1464

Noellaah

Original post by Sebastian_Morris

No not been told yet? When did you find out what department you are in

It was in my formal offer email, on the 10th April :smile:

Reply 1465

Victoriamj

5

Original post by Ladynevertells

I made a chase call too and seemed to move quickly after that.

I called today and he said the same thing. Praying I hear this week

Reply 1466

Fontaine1990

6

Original post by Aqhsa

lol awww and tbh dnt know yet when will know my shifts but yeah I have started taking live calls now

yeah how are you finding it its a lot to remember lol

Reply 1467

phili20

5

Original post by Ladynevertells

I waited a week after my file was with the audit team.

So basically we won't find out until next week.😔😩

Reply 1468

Ladynevertells

1

Original post by phili20

So basically we won't find out until next week.😔😩

You may do, keep the faith.😊

Reply 1469

Rhonddaguy

1

Original post by Oshortone

Thanks for reply re: dates. I'm still waiting for formal offer. Appears to have been delayed due to my health declaration. Still a waiting game. Hope to hear soon though.

Me too BUT I did the OH questionnaire on line and all was OK. Told on 30 March, PECs in order and I would be contacted by HMRC re start date. Now 33 days on and NOWT

Reply 1470

Rhonddaguy

1

Original post by Victoriamj

I called today and he said the same thing. Praying I hear this week

Called who and on what number

Reply 1471

LizC1991

1

I am filling my documents for the PEC process and I am unsure where I find the exercise reference and the candiate reference?

Alsim I do not have any idea in regards to pensions I have had?

I once drove without insurance and on a provisional license. I got fixed penalty points. Does anyone think this may affect me getting the job?

Reply 1472

Bex023

Rhonddaguy Are you waiting to start in Cardiff? I am too and I had my provisional offer in Feb. They are still doing my checks... I chased them up on a random hmrc email address and they were waiting for more info from me. Info I'd already given and they hadn't told me they needed 😂 that's why things were at a standstill. Anyway I'm still waiting for a formal offer

(edited 6 years ago)

Reply 1473

anisajazz

1

Original post by LizC1991

I am filling my documents for the PEC process and I am unsure where I find the exercise reference and the candiate reference?

Alsim I do not have any idea in regards to pensions I have had?

I once drove without insurance and on a provisional license. I got fixed penalty points. Does anyone think this may affect me getting the job?

The pension one just tick no.just means you have never had a cival servant pension.also you will need to declare the conviction it wont go against you.i put down my tv liscence conviction and i have my formal offer
Hope this helps ☺

Reply 1474

Aqhsa

1

Original post by Fontaine1990

yeah how are you finding it its a lot to remember lol

awww yeah it is but I mainly wrote down things plus you have the guideline with you. I am on live calls now so just trying to get use to all the systems. Plus the staff and floorworkers are really helpful. I am sure you will do fine 👍🏽

Reply 1475

Aqhsa

1

Original post by LizC1991

I am filling my documents for the PEC process and I am unsure where I find the exercise reference and the candiate reference?

Alsim I do not have any idea in regards to pensions I have had?

I once drove without insurance and on a provisional license. I got fixed penalty points. Does anyone think this may affect me getting the job?

First of all I missed out the exercise reference and character reference for the health declaration form and character declaration form. I just stated in the email to them when sendin back the filled form that I did not have these details but everything I filled in.

Regarding your pension check this link: https://www.pensionwise.gov.uk/pension-pot-value

this link should help you to figure out how much pension you have had.

Lastly regarding your penalty points it is fine it won't affect your job as I had point regarding careless driving (driving to fast) but I work for HMRC now so all is good don't worry. All the best 👍🏽

Reply 1476

Chandramoli

1

What is c.f. 380 form?
To whom it is applicable?

Reply 1477

phili20

5

Just wondering people who got their formal offer, did you receive a call first directly from HMRC or was it an email first? If it was by telephone what number was it? I just want to know what to expect. Thanks

Reply 1478

Bethxparkinson

2

Original post by phili20

Just wondering people who got their formal offer, did you receive a call first directly from HMRC or was it an email first? If it was by telephone what number was it? I just want to know what to expect. Thanks

I got a call from an unknown number and they asked me if I would like to accept the offer, I then received the offer email the following morning

Reply 1479

Noellaah

Original post by phili20

Just wondering people who got their formal offer, did you receive a call first directly from HMRC or was it an email first? If it was by telephone what number was it? I just want to know what to expect. Thanks

I received an email first then missed a call from a blocked number the next day. But the guy left a voicemail with a contact number to call him back on.

Customer Service Consultant -HMRC (044R)

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