Year 12s: what will be the first way you research your future options? >>

urgent help-royal mail proof of postage

Ive started to sell stuff on depop and had my first sale a few days ago. When I went to the post office I asked for 2nd class standard delivery. they gave me my proof of postage receipt, however the receipt only had the address of the post office I had been to, plus the amount I paid to have the parcel posted. It didn't contain the name or address of the person I was sending the parcel to, and therefore isn't solid proof if a dispute was to happen as theres no evidence that i sent it to them.

I have to go to the post office again today and was wondering, what do I ask the postoffice for in order to get a receipt with the receiving persons' address on it? is it a certificate of posting? does it cost extra?

Reply 1

estel

So you just got a receipt, not a proof of postage thing?

I don't see how they can give you any proof of postage for something you posted several days ago.

Reply 2

phunky_fresh

You need to request for signed delivery next time. I sent a parcel and the recipient said they hadn't recieve it, I tracked the parcel via the post office website and discovered it had been signed for. I opt for this every time I sell items on eBay and it's always worked in my favour.

Reply 3

It's****ingWOODY

Recorded delivery mate, definitely gonna be a few quid more expensive but the recipient's address will be included in the receipt.

Reply 4

JoshDawg

Fortunately I've never been burned by somebody else saying they haven't received an item on eBay.

You use Royal Mail though? I use MyHermes to send things, I find it cheaper for most items I send, especially if they are odd shapes and sizes.