The Student Room Group

Withdrawing from A level exams and getting a refund

I've applied to retake 9 A level exams through an exam centre. I've now come to the realisation that I am not prepared for all of these exams and am better off with an access to HE course to get into uni, instead of wasting money and time getting similar bad results.

On Edexcel's page it says: "You can withdraw candidate registrations at any time. We'll refund the registration fee in full if:

(a) the candidate has not been entered for any units, or
(b) the candidate has been entered for units, but the high late fee date for those entries has not passed.

You can reactivate withdrawn registrations at any time. If you were refunded the registration fee when you withdrew the registration, we'll charge you the cost of a new registration."

(https://qualifications.pearson.com/en/support/support-topics/registrations-and-entries/academic-registrations-and-entries/registration-and-entry-fees.html)

The 'high late fee date' for A Levels is listed on their document as 22/04/17.

(https://qualifications.pearson.com/content/dam/pdf/Support/Fees-for-academic-and-vocational-qualifications/Pearson-General-Qualifications-fees-2016-17.pdf)

On OCR's page it says: "Withdrawals received up to the deadlines will be refunded automatically.

Withdrawals received after these deadlines will not be eligible for a refund."

(http://www.ocr.org.uk/administration/stage-2-entries/entry-amendments-and-withdrawals/)

The deadline date for entries is posted as: '21/04/2017 June 2017: Entries
Last date for entries to be withdrawn with a refund of entry fees for GCE AS/A Level, FSMQ, Level 3 Certificate, Principal Learning and Projects.'

(http://www.ocr.org.uk/administration/stage-1-preparation/key-dates-and-timetables/index.aspx?filter=keyword:122|302004||geographic-information|#)

I called my exam centre and they said it's not possible to withdraw from these exams but why would they say this if the exam boards say otherwise?

I will call them tomorrow morning so I can let them know of my findings.
Original post by malcolmxavier
I've applied to retake 9 A level exams through an exam centre. I've now come to the realisation that I am not prepared for all of these exams and am better off with an access to HE course to get into uni, instead of wasting money and time getting similar bad results.

On Edexcel's page it says: "You can withdraw candidate registrations at any time. We'll refund the registration fee in full if:

(a) the candidate has not been entered for any units, or
(b) the candidate has been entered for units, but the high late fee date for those entries has not passed.

You can reactivate withdrawn registrations at any time. If you were refunded the registration fee when you withdrew the registration, we'll charge you the cost of a new registration."

(https://qualifications.pearson.com/en/support/support-topics/registrations-and-entries/academic-registrations-and-entries/registration-and-entry-fees.html)

The 'high late fee date' for A Levels is listed on their document as 22/04/17.

(https://qualifications.pearson.com/content/dam/pdf/Support/Fees-for-academic-and-vocational-qualifications/Pearson-General-Qualifications-fees-2016-17.pdf)

On OCR's page it says: "Withdrawals received up to the deadlines will be refunded automatically.

Withdrawals received after these deadlines will not be eligible for a refund."

(http://www.ocr.org.uk/administration/stage-2-entries/entry-amendments-and-withdrawals/)

The deadline date for entries is posted as: '21/04/2017 June 2017: Entries
Last date for entries to be withdrawn with a refund of entry fees for GCE AS/A Level, FSMQ, Level 3 Certificate, Principal Learning and Projects.'

(http://www.ocr.org.uk/administration/stage-1-preparation/key-dates-and-timetables/index.aspx?filter=keyword:122|302004||geographic-information|#)

I called my exam centre and they said it's not possible to withdraw from these exams but why would they say this if the exam boards say otherwise?

I will call them tomorrow morning so I can let them know of my findings.

It could be that the exam centre wants to keep the money as profit/ as an admin fee.
Original post by malcolmxavier
I've applied to retake 9 A level exams through an exam centre. I've now come to the realisation that I am not prepared for all of these exams and am better off with an access to HE course to get into uni, instead of wasting money and time getting similar bad results.

On Edexcel's page it says: "You can withdraw candidate registrations at any time. We'll refund the registration fee in full if:

(a) the candidate has not been entered for any units, or
(b) the candidate has been entered for units, but the high late fee date for those entries has not passed.

You can reactivate withdrawn registrations at any time. If you were refunded the registration fee when you withdrew the registration, we'll charge you the cost of a new registration."

(https://qualifications.pearson.com/en/support/support-topics/registrations-and-entries/academic-registrations-and-entries/registration-and-entry-fees.html)

The 'high late fee date' for A Levels is listed on their document as 22/04/17.

(https://qualifications.pearson.com/content/dam/pdf/Support/Fees-for-academic-and-vocational-qualifications/Pearson-General-Qualifications-fees-2016-17.pdf)

On OCR's page it says: "Withdrawals received up to the deadlines will be refunded automatically.

Withdrawals received after these deadlines will not be eligible for a refund."

(http://www.ocr.org.uk/administration/stage-2-entries/entry-amendments-and-withdrawals/)

The deadline date for entries is posted as: '21/04/2017 June 2017: Entries
Last date for entries to be withdrawn with a refund of entry fees for GCE AS/A Level, FSMQ, Level 3 Certificate, Principal Learning and Projects.'

(http://www.ocr.org.uk/administration/stage-1-preparation/key-dates-and-timetables/index.aspx?filter=keyword:122|302004||geographic-information|#)

I called my exam centre and they said it's not possible to withdraw from these exams but why would they say this if the exam boards say otherwise?

I will call them tomorrow morning so I can let them know of my findings.



I suspect its because your contract is with the exam centre and not the exam board. You should read the terms and conditions. You do not have a contract with the exam board as that is between them and the centre. My guess is they cna withdraw if they wish, but they choose not to because their contract with you says they dont have to. Id need to see the contract. They will explain when you phone them.

I am guessing but if its with an exam centre then iit involves more than the straight exam fee. Most of it will be for being allowed to sit the exam. the centre are nt likely to wnat to let that go if they can help it. You need to read the terms.
Original post by 999tigger
I suspect its because your contract is with the exam centre and not the exam board. You should read the terms and conditions. You do not have a contract with the exam board as that is between them and the centre. My guess is they cna withdraw if they wish, but they choose not to because their contract with you says they dont have to. Id need to see the contract. They will explain when you phone them.

I am guessing but if its with an exam centre then iit involves more than the straight exam fee. Most of it will be for being allowed to sit the exam. the centre are nt likely to wnat to let that go if they can help it. You need to read the terms.


If this is the case then I'll try and appeal to them when i phone them tomorrow. They didn't send me a contract when I applied for these exams. Worst case scenario would I be able to take this to court because it's a lot of money for me. I did also go through the loss of my father before applying for these exams and if needed I will bring that up when talking to them.
Original post by malcolmxavier
If this is the case then I'll try and appeal to them when i phone them tomorrow. They didn't send me a contract when I applied for these exams. Worst case scenario would I be able to take this to court because it's a lot of money for me. I did also go through the loss of my father before applying for these exams and if needed I will bring that up when talking to them.


If you paid online the terms will be online. You dont have a right to cancel, unless its one of the agreed ways. I cant see the terms so I cant say, but it should be on their website.
Original post by 999tigger
If you paid online the terms will be online. You dont have a right to cancel, unless its one of the agreed ways. I cant see the terms so I cant say, but it should be on their website.


Sorry to bother you again but I've just gone on the website that is attached with the email and this is what comes up http://www.privateexamcentre.com/terms.html

It's a piece of dummy text. I think I can press for a refund if they don't have terms and conditions online. what do you think?
Original post by malcolmxavier
Sorry to bother you again but I've just gone on the website that is attached with the email and this is what comes up http://www.privateexamcentre.com/terms.html

It's a piece of dummy text. I think I can press for a refund if they don't have terms and conditions online. what do you think?


Presumably the terms did show when you actually paid them. they wont show for me.
Reply 7
Original post by malcolmxavier
Sorry to bother you again but I've just gone on the website that is attached with the email and this is what comes up http://www.privateexamcentre.com/terms.html

It's a piece of dummy text. I think I can press for a refund if they don't have terms and conditions online. what do you think?


I highly doubt you'll get a refund. In French you have to pay to change your tiers and gcse. People who drop a levels still have to pay for their exams. The exam board won't refund only if they've made a mistakes tbh. I think the text on their website is misleading

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